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14 Dec 2010
doc

Business service of Kenzo SA

Thesis - 12 pages - Services marketing

Kenzo is a brand in the evolving world of fashion, and includes women fashion (jeans, ready-to-wear, haute couture), men's fashion (suits and jeans), and kids fashion. It also includes leather goods and accessories as well as every other product including tableware, linens. There is also the...

18 Nov 2010
doc

Analyzing the strategy of "Tresses" hairdressing services

Thesis - 8 pages - Business strategy

The introduction of this report begins by stating its purpose which is to analyze strategies which a new hairdressing service provider, Tresses should practice in order to successfully launch itself in the market. It then touches on the industry as well as describes Tresses uniqueness in...

29 Sep 2010
doc

Marketing services

Worksheets - 4 pages - Services marketing

We noticed that the appreciation of the service is more difficult than manufacturing products. The buying decision will be realized which comes with the service. For example, motor insurance may have a certificate, but the financial service itself cannot be touched. One...

29 Sep 2010
doc

The decision-making process for the outsourcing of services

Essay - 5 pages - Management

In modern times, outsourcing of services has become an entire dimension in business strategy. It has become international and global. While it is growing extensively, the nature and the focus of outsourcing is slowly evolving. And as it often happens with new concepts, outsourcing tends to...

29 Sep 2010
doc

Marketing & Innovation Business Case: Ladies Taxi Service, Paris

Case study - 17 pages - Services marketing

Nowadays, women do not feel safe in the streets of Paris. In 2008, 10% to 12% of the people interrogated in Paris claimed to be worried about their security in the day-to-day life . Taxis and public transport are not an exception. Some recent events such as the murder of a young Swedish girl by a...

29 Sep 2010
doc

Market evolution of luxurious products and service

Market study - 8 pages - Services marketing

The global luxury goods market has today, reached a peak. “We estimate the market of new luxury products and services to be $400 billion, growing at an annual rate of 15 percent” says Silverstein. According to Keane & McMillan (2004) “spending on luxuries (in Britain) has...

17 Mar 2009
doc

Recruitment and selection process in an IT services organization

Thesis - 31 pages - Human resources

The software industry is in the midst of a quiet but dramatic revolution. The implication of this revolution increased innovation, new business models, technological discontinuities, and global capability shifts could be even more profound then the previous industry transaction. The software...

01 Apr 2009
doc

The impact of the US sub prime crisis on the Indian economy with specific reference to the service industry

Thesis - 21 pages - Economy general

The main objective of the project is to study the ripple effect of the sub prime mortgage crisis in US and its impact on Indian service industry. The paper includes a study on sub prime, causes for the sub prime mortgage crisis, effect of the crisis on the American economy accompanied by...

31 Mar 2009
ppt

Consumer behavior in the services sector

Market study - 21 pages - Services marketing

This presentation will start with a look at the services marketing triangle. It will then explore the ways of using the services marketing triangle. it will then take a look at the scope of consumer behavior along with examining the consumers decision making process. It will then...

20 Mar 2009
doc

Customer's perception towards the service quality of Hyundai

Case study - 34 pages - Business strategy

A detailed & systematic study on the customer relationship management with the sales process, product & after sales service for Hyundai Santro car was under taken in the Bangalore city on behalf of Advaith motors private limited. This survey was taken up to know about the customer...

18 Mar 2009
doc

Analyzing the links between disability and child abuse and evaluating the role of Social Services with regards to Disabled Child Protection

Thesis - 21 pages - Social, moral & civic education

The protection of children is today a high profile issue, within both the voluntary and statutory sectors, although the abuse of disabled children is a matter that has only recently attracted professional interest. Whilst many people find it difficult to believe that disabled children, some of...

19 Jan 2009
pdf

Business report : Veolia Environmental Services

Essay - 32 pages - Business strategy

As part of the Business to Business project, a team comprising Nicholas Dawson, Arnaud le Floch and Rouh Rouh Tan Tan decided to conduct an in-depth business study concerning a leading European waste management company: Veolia Environmental Services. Following the aftermath of “An...

17 Mar 2009
doc

Employee satisfaction towards training programs in IT services

Thesis - 27 pages - Human resources

They build work environment for mid-sized companies for implementing the ERP and CRM solutions. They take over complexity of implementation and management providing them implementation process with defined service levels. Training is the most important job of HR development. No...

05 Mar 2009
doc

Domain name service

Dissertation - 93 pages - Computer science

DNS began in the early days of the Internet when the Internet was a small network created by the Department of Defense for research purpose. Before DNS, computer names, or hostnames, were manually entered into a file located on a centrally administered server. Each site that needed to resolve...

15 Jan 2009
doc

Service operations management

Essay - 4 pages - Business strategy

The service concept which will be analysed throughout this report concerns the after-sales service of the branch Alcatel's Enterprise Solution Division. This branch of the French company Alcatel provides worldwide companies with solutions of telecommunication that include phones...

15 Jan 2009
doc

The services marketing management in a four star hotel: focus on Four Seasons

Essay - 12 pages - Services marketing

Services' marketing, or third generation marketing, is one of the most significant preoccupations in the current business world. Indeed, services are more and more important in the developed countries' economy. It represents between 70 and 80% of GDP and of the workforce. This...

07 Apr 2009
doc

Recruitment and selection process at Siemens BPO Services Pvt Ltd

Dissertation - 42 pages - Human resources

The outsourcing history of India is one of phenomenal growth in a very short span of time. The idea of outsourcing has its roots in the 'competitive advantage' theory propagated by Adam Smith in his book 'The Wealth of Nations' which was published in 1776. Over the years, the...

03 Apr 2009
doc

Research on customer satisfaction for the services of Hutchison-Essar

Case study - 25 pages - Business strategy

After the globalization of the Indian economy in 1991 the tele communication sector remained one of the most happening sectors in India. The recent years witnesses rapid and dramatic changes in the field of tele communications. In the last few years more and more companies both foreign, domestic,...

16 Jun 2009
doc

Cellular communication technologies: Understanding how the cellular service works

Thesis - 7 pages - Electronics, mechanics, engineering & technology

Today's work force is demanding mobility, flexibility and real-time access to critical data. Over recent years, the trend towards the smaller and faster device, coupled with the need for information access on the move, has paved the way for a new technology of the Mobile Communications. Mobility...

08 Apr 2009
doc

Cash management services

Thesis - 19 pages - Finance

With the growing pressure on interest spread, banks are focusing their attention on the 'fee based' Services. The exponential growth in IT and Communications has helped banks in developing and delivering customer friendly products in the areas of Collections and Payments. As we...

09 May 2009
doc

Developing a supply chain for the service industry

Dissertation - 41 pages - Management

Historically we have moved from physical distribution to logistics management to supply chain management. The major difference seems to be that supply chain management is the preferred name for the actualization of “integrated logistics”. With IT (Information Technology) acting as an...

17 Jun 2009
zip

Asynchronous messaging services using Java

Dissertation - 47 pages - Computer science

Messaging Services provides asynchronous communication facility between two Business organizations. This system saves the time, money and reduces the man-power and both participant organizations may be benefited by each other. Consider two business organizations are an insurance company...

31 May 2009
doc

Supply Chain Management: Its role in improving the value of the product or service to customers

Thesis - 6 pages - Management

With growing competition among companies in the different industries, an efficient operation is essential for firms to offer quality goods and services at competitive prices. This can be made possible through the adoption of appropriate production technology, having a customer-oriented...

25 Apr 2009
doc

A critique of a paper titled 'Service users experience of violence within a mental health system: A study using grounded theory approach'

Thesis - 5 pages - Psychology

This assignment will look at a piece of research relevant to a recent practice placement, on an elderly functional mental health unit. It will critique the article and will use a structured framework based on Benton and Cormack (2001). Following the Framework of this model has been proven to show...

13 Jan 2009
doc

Sir William Beveridge - social insurance and allied services, 1942

Essay - 4 pages - Political science

This text is the introduction of the Beveridge Report, called Social Insurance and Allied Services. This report was presented to the British Parliament in November 1942 and was published the on 1st of December 1942. He was commissioned by Arthur Greenwood, in June 1941. William Beveridge...

05 Mar 2009
doc

Cash management services at HDFC Bank

Case study - 55 pages - Finance

There are currently about 101 commercial banks in India, which include public sector banks, regional rural banks & private sector banks both domestic & foreign. Public sector banks account for only 27, while the private sector includes 32 (24 old, 8 new) domestic banks and 42 foreign banks. RBI...

14 Apr 2009
doc

Outsourcing information technology services (ITS)

Thesis - 5 pages - Computer science

This paper will address the issue of outsourcing information technology services (ITS), and whether or not it has been a success based upon concrete examples and performance metrics. Initially, the paper will consider an organization (government or company) which elected to outsource all...

13 Mar 2009
doc

Mutual fund as an investment options in Prudent Corporate Advisory Services Limited

Essay - 83 pages - Services marketing

All investments carry risk in some form or the other. Risk, liquidity and return are the so-called factors, which are considered before making an investment. But there is a trade off between risk and return. Lower the risk and lower the return. The decision of which mode of investment to choose...

06 Apr 2009
doc

The importance of brand in boosting the sales in life insurance services: ICICI Prudential Life Insurance

Case study - 35 pages - Services marketing

A brand name helps an organization differentiate itself from its competitors. In today's competitive world no product can go without a brand. Customers often build up a relationship with a brand that they trust and will often go back to time and time again. For example, some people may only...

28 Aug 2009
doc

Service marketing in multiplex

Case study - 110 pages - Services marketing

The magical word in cinemas today is - multiplex. It caters to the busy, fast moving and variety-loving consumer who wants more than just one film under a single roof. Multiplexes have become just a rage that most of the old cine complexes are converting to multiplexes. Cinema cannot be an...