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27 May 2010
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Quality of services in ad-hoc wireless networks: A survey

Thesis - 11 pages - Computer science

Wireless network is a collection of hosts forming a network on the fly, using a fixed infrastructure. But Ad-hoc Wireless network is a collection of mobile hosts forming a network in the air, without using a fixed infrastructure. Some features of Ad-hoc Wireless network are lack of central...

29 Nov 2010
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Quality Management at BNP Paribas Loire Valley

Case study - 8 pages - Management

BNP Paribas, considered the leading European banking group today, was founded on May 23, 2000, following a stock market battle that saw a fierce battle waged between BNP and Societe Generale for the merger with Paribas, with BNP coming out on top. Today, it is known as a company that concentrates...

23 Nov 2010
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The "Total Quality Management" (TQM) and its application in the Thomson factory at Casablanca

Thesis - 9 pages - Business strategy

TQM is a philosophy; a management practice that aims to satisfy consumers by involving employees, coherent governance and a commitment to continuous improvement. In native Japan in the 1950s, the concept of TQM was first passed through an application of methods of statistical controls, before...

15 Jan 2009
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Critics on the research paper: The market pricing of accruals quality (Jennifer Francis, Ryan LaFond, Per Olsson, Katherine Schipper)

Market study - 8 pages - Services marketing

The paper “The market pricing of accruals quality” sustains that the quality of accruals is priced by the financial markets. We can judge the value of this research by wondering to what extent, from a methodological and theoretical point of view, the accrual quality...

21 Apr 2009
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An examination of the quality of work

Tutorials/exercises - 39 pages - Human resources

Quality of work life is a process of organizations, which enables its members at all levels to participate actively and efficiently in shaping the organizations environment and out comes. It is a value based process which is aimed towards meeting the twin goals of enhanced effectiveness of...

13 May 2009
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The importance of total quality management

Thesis - 22 pages - Management

Total Quality Management is a management approach that originated in the 1950's and has steadily become more popular since the early 1980's. Total Quality is a description of the culture, attitude and organization of a company that strives to provide customers with products...

13 May 2009
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Are customer's management softwares and quality customer service key elements to gain customer's satisfaction and build loyalty?

Thesis - 24 pages - Management

Nowadays, companies possess lot of tools in order to gain customer's satisfaction and build loyalty. They understood that they have to focus on customers in order to increase profit more than before. Indeed, by focusing on customer's satisfaction they build loyalty and a long-term relationship....

26 May 2009
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A study on quality circle

Thesis - 23 pages - Business strategy

The term quality circles refers to small groups of line employees (usually ten or fewer) who meet periodically outside of regular work hours to discuss ways to improve the quality of products they produce and the efficiency and effectiveness of the production processes they oversee....

15 Jan 2009
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The Quality Concept

Essay - 5 pages - Economy general

The quality concept in an industrial sense was first seen in Japan after WW2. In a ruined country, American economists settled an action plan to rebuild the entire economy system. Their first task was to define this notion. For Juran, "quality is the aptitude to employ" and For...

16 May 2009
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New ways of promoting gender equality

Thesis - 14 pages - Sociology & social sciences

This paper provides an overview of gender inequality comparing Europe and North America through media perspectives and company front runners within each region. It will provide an analysis of the methods used by companies and how actions are successfully carried out. As well it will discuss the...

21 Apr 2009
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Understanding quality of work life

Tutorials/exercises - 38 pages - Human resources

Human resource management is concerned with human beings, who are the energetic elements of management. The success of any organization or an enterprise will depend upon the ability, strength and motivation of the persons working in it. The Human Resource Management refers to the systematic...

07 May 2009
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The influence of quality relationship and distribution of selling-in against marketing performance

Tutorials/exercises - 9 pages - Services marketing

The key to the success of a company according to Kalwani and Narayandas (1995) is determining the needs and desires and satisfy consumer needs more effectively than the competitors, in addition looked consumer relationships based on a long-term perspective. The environment is very dynamic...

09 Jan 2009
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Soviet Literature: A clearly defined and a Poor quality Literature? Literary policies and their consequences on Soviet Literature, and perceptions of this one

Thesis - 15 pages - Services marketing

The Soviet Communist ideology which has ruled everything in the Soviet Union for decades was based on Marx's ideas, concepts as Dialectical Materialism. In this theory the world was in perpetual process of change, this through a dialectical movement which was made of conflict between the...

28 Aug 2009
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A look at the product profile of Sartorius in accordance with the quality and production departments

Thesis - 6 pages - Business strategy

Traditionally a leading company in laboratory weighing & separation technologies, Sartorius had considerably evolved & expanded since 1996 with its meanwhile seven groups brands, Sartorius has transformed itself in to a group that operates globally & had successfully positioned itself on...

20 Mar 2009
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Customer's perception towards the service quality of Hyundai

Case study - 34 pages - Business strategy

A detailed & systematic study on the customer relationship management with the sales process, product & after sales service for Hyundai Santro car was under taken in the Bangalore city on behalf of Advaith motors private limited. This survey was taken up to know about the customer relationship...

15 Jan 2009
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Anti-Pollution and air/water quality in Canada

Essay - 5 pages - Ecology & environment

The object of this brief note is an environmental issue. It concerns the anti-pollution policy and the means to improve air and water quality in Canada. Indeed, this problem touches the entire Canadian population. Here, there is no discrimination concerning class, gender or race: everyone...

08 Jun 2009
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Power quality issues and mitigation of voltage dips using power conditioning equipment

Thesis - 8 pages - Physics

Most of the industrial loads are mainly controlled by power semiconductor devices. These devices make such loads more sensitive against power system disturbances. Thus, the power quality problems have gained more interest recently. This paper presents a review of some of the disturbances...

20 Apr 2009
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The importance and advantages of improving the quality of worklife

Tutorials/exercises - 36 pages - Management

It was around 1900 that F.W. Taylor developed what are commonly known as the Principles of Scientific Management which till today form the basis for designing jobs in most organizations. The traditional job design of scientific management focuses mostly on division of labor, hierarchy, close...

12 Jan 2009
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Is the French concept of quality as the same at Japanese concept of quality? If it is not, how would you relate it to the differences between the Japanese and French cultures? If it is, why is quality a culturally universal concept?

Thesis - 4 pages - Services marketing

In this rapport, we will see if the French concept of quality is the same than the Japanese one. We will explain why they are or they are not the same. In the first part, we will define the concept of quality, in the second, we will analyse what is this concept of quality in...

09 Jan 2009
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The quality of life in London: A tale of two cities

Thesis - 6 pages - Journalism

London appears among the most popular cities in the world. It is a city on the move, where you can find everything you need. It is one of the places where fashion is created, where you can meet people of all origins and where the word “Party” gets its real meaning. In there, one can...

28 Nov 2008
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Impact of forest management on the quality of water

Essay - 8 pages - Ecology & environment

In forested catchments the hydrologic cycle, involving precipitation, interception, evapo-transpiration, overland ?ow, subsurface ?ow, groundwater ?ow, and stream ?ow is closely linked to water quality in that water movement through the forest ecosystem also transports sediment, and...

25 Nov 2008
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Overview of manufacturing beer: Ingredients, processes and quality criteria

Essay - 10 pages - Biology

Beer is one of the oldest cultural achievements of mankind and one of the most popular beverages all over the world. From the technological point of view, beer has four main properties based on its contents and manufacturing processes. It is (i) pure, (ii) wholesome, (iii) valuable, and (iv) it...

04 Dec 2008
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On-Line quality control: Advances in sensor technology

Essay - 9 pages - Electronics, mechanics, engineering & technology

The success of new product introductions lies with consumer acceptance of key food attributes such as texture, color, flavor, freshness, and nutrition. Automation in food processing allows for control of the consistency of these attributes by measuring a specific property, adjusting processing...

07 Jul 2008
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A proposal for improving the existing strategic quality management framework that is already in place in GE

Essay - 6 pages - Business strategy

The central goal of this investigation is to provide a strategic quality management (SQM) implementation plan for an organization. General Electric has been selected as the organization most in need of this type of program. Although the organization has a long history of implementing Six...

02 Jun 2008
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Itunes Differentiators : Pricing and Product Quality at Work

Essay - 3 pages - Services marketing

The iTunes Music Store is an epitome of the success of effective pricing strategy. It has been launched by Apple in 2003 and since then has been a phenomenon in terms of the sales of digital music. Originally, the store has been opened for Macs running OS X with an archive of 200,000 songs; to...

22 Oct 2007
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Total Quality Management in Services

Tutorials/exercises - 11 pages - Business strategy

Total Quality Management is a component of strategic managment, which improves an organization from top to bottom. In particular, it is a structured approach, which aims at enhancing customer satisfaction and loyalty through a continous improvement of services quality. Total...

23 Oct 2007
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Total Quality Management and Toyota

Case study - 3 pages - Business strategy

Total quality management is “a management approach of an organization, centered on quality, based on the participation of all of its members and aiming at long-term success through customer satisfaction, and benefits to all members of the organization and too society”...

21 Nov 2006
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SERVQUAL: A tool to measure service quality

Thesis - 7 pages - Logistics

SERVQUAL consists of a model developed by Parasuraman, Zeithaml and Berry (1986) which helps measure service quality through a series of steps. It concentrates on the notion of perceived quality. “Perceived quality refers to a consumer's judgment about a product's...

08 Oct 2015
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Leadership qualities that make a successful organization

Essay - 2 pages - Management

Leadership is one of the most important aspects in every organization since the leaders oversee the development of the organization and also make decisions that are good for the organization. It is therefore important for a leader to have good leadership qualities if the organization or company...

13 Aug 2022

Economic and Financial Management - Jaguar Land Rover

Case study - 9 pages - Finance

This report entails an analysis of Jaguar Land Rover's financial statement. This report explores the firm's financial performance regarding the different financial ratios, including liquidity, profitability, leverage and net profit margin. A comparative analysis of the firm's financial ratios for...