Social work: Board presentation
Presentation - 28 pages - Social, moral & civic education
The illness impacts ability to seek/obtain care, nutrition, transportation, maintain housing, etc. Individual medical crisis impacts multiple systems: family, friends, neighbors, employer/ co-workers, schools, taxpayers, social services, national economy, etc. Care givers often need Social Work...
Flawless consulting
Thesis - 7 pages - Services marketing
Flawless consulting refers to the consistent pursuit of perfection and observable impact in the practice of offering professional advice and guidance to organizational management teams, operational units and sponsors. Basically, flawless consulting is a complex discipline. Thus, like any other...
General ethical responsibilities in the field of the Caring Professions
Essay - 6 pages - Management
The responsibilities within helping relationships are to maintain the general trusts of their clients and patients, not only through care, but also through observing certain codes of practice to preserve their rights.These codes are referred to as ethical codes and they act as guidelines...
A study on customer relationship management
Tutorials/exercises - 58 pages - Business strategy
Customer Relationship Management (CRM) is one of those magnificent concepts that swept the business world in the 1990's with the promise of forever changing the way businesses, small and large, interacted with their customer bases. In the short term, however, it proved to be an unwieldy process...
The effectiveness of the training and development program conducted at EXL Service.com (I) Pvt Ltd
Dissertation - 43 pages - Business strategy
Indian companies are walking up to the challenges thrown in by the market economy. To survive in this highly competitive scenario, managers are being pressured to improve quality, increase productivity, cut down waste & eliminate inefficiency. The collective effort of the employer and the...
The strategic implications of branding in the international telecommunications industry
Thesis - 6 pages - Services marketing
Branding is the use of unique names, terms, signs, symbols, or designs or a combination of these factors to identify the source of a product or service (Kotler & Armstrong, 2008). According to Knox (2005), a brand is simply a thing, which provides the client supplementary charge founded on...
Using ethics to solve dilemmas in the world of engineering
Thesis - 3 pages - Physics
This report explores the importance of engineering ethics to arrive at reasonable conclusions to a dilemma between two vendors. This is done so by exploring answers to the three questions of whether or not the engineer of ACME should confront the other non engineering employee from ACME,...
Human service manager
Thesis - 3 pages - Human resources
The Human Service Management professional works closely with individuals of diverse population groups and backgrounds. Each client will be able to benefit from a specific theoretical model intervention strategy being used by the professional's discretion. The position of the human service...
Hypothetical working agreement
Thesis - 3 pages - Management
A standard working agreement should consist of four sections which include assessing, prioritizing, contracting, and evaluating. A clinician would be better prepared to determine a solution to the client's problem if the background information on the client is observed closely. The...
HSM Law
Case study - 2 pages - Other law subjects
Laws are in place to protect each of us from others as well as ourselves. If some laws had not been put into place, we could be in danger. Other laws are not there for physical protection, but to protect our identities or personal information. In this world there are many unscrupulous people who...
Analysis of Nespresso's targets - published: 29/09/2010
Essay - 8 pages - Services marketing
The usefulness of marketing is well renowned and appreciated world wide. However, a large number of small companies do not wish to have a strong marketing policy owing to its excessive cost. Its mode of functioning also seems to be difficult to master. Hence some feel that the ?real marketing...
Marketing Strategies
Case study - 5 pages - Business strategy
According to Ottaman (2011), it is the aim of every business organization to work towards the set goals and objectives in order to generate profit and be able to survive in the competitive market with the available resources through the provision of better services to their clients. For...
Overview of management in Mars and Co. consulting firm
Thesis - 9 pages - Management
Mars & Co is a consulting firm specializing in strategic management. The company was established in 1979 by Dominique Mars who is the current president. Mars & Company is a limited liability company (LLC) which started in France with a capital of $17,600. Dominique Mars was born in Neuilly Sur...
Sales and channel management at Larsen and Toubro Limited
Thesis - 23 pages - Management
Larsen & Toubro Limited is India's largest engineering and construction conglomerate with additional interests in electrical, electronics and IT. A strong customer-focus approach and constant quest for top-class quality have enabled L&T to attain and sustain leadership position over 6...
Europeenne food analysis
Thesis - 9 pages - Business strategy
The EF operation started mid-80 in Paris , with a first entity, Guignard which specialized in the supply of goods for impulsive purchases. EF has since then developed its operations towards new businesses (wholesalers and automats) and regions. This development occurred thanks to the creation of...
Investor's awareness about the depository systems
Case study - 39 pages - Finance
Technology is revolutionizing every field of human endeavor and activity. Indian capital market is barrow meter of Indian economy; one of them is introduced technology into capital market. A major development in the Indian capital market has been setting up of Depository system. The rapid growth...
Motives, methods, and morals: Towards an informed anti-cheating policy in massively online multiplayer games
Thesis - 10 pages - Computer science
World of Warcraft and other massively multiplayer online games have become immensely popular in the past few years. Their growing popularity, advanced player-driven economies, and often reinforced social and political tendencies have yielded an interesting if troublesome set of problems....
X-Server: New trends in databases for wired and wireless networks
Thesis - 3 pages - Computer science
Nowadays XML is being used as an underlying technology for most of the transactions on the internet. XML is widely used for Database Storage. Most of the leading product developed companies use XML as their Metadata framework. This work started with a goal to manage XML data and to provide...
Advertising agency: A presentation
Presentation - 12 pages - Services marketing
Full service agencies include some or all of these divisions - AOR, DM, PR, Web / design, event management etc. to deliver IMC solutions. Multiple sister agencies with independent operations can handle competitive accounts. It could be periodic or because of friction, change of staff at the...
Operations strategy for Meryll Construction
Thesis - 10 pages - Business strategy
Meryll Construction is a medium-sized construction company primarily engaged in water works: pipe-laying /rehabilitation, leak repair, water connections. It is in the Top 5 Contractors list of its sole client, Maynilad Water Services, Inc. It is currently experiencing rising project costs...
Clinical gestalt with individuals' and systems
Thesis - 2 pages - Management
The profession of Human Services seeks to improve the accountability and accessibility among agencies and professionals in service delivery. The Human Services field allows a working professional to examine personal values and beliefs. This personal area in which there is room for growth will be...
Comparative analysis of the key success factors in a public relations agency in GB and other countries. (Placement report)
Essay - 15 pages - Management
During June and July, I did my first internship in a public relations company based in London, called Bell Pottinger. I didn't know exactly what the challenges were in this field, so it was a chance to learn many new things. Chime Communications PLC is the holding company of 35 companies...
Comparative analysis of loyalty programs at Orange and Vodafone Romania
Case study - 22 pages - Services marketing
Our study is a comparative analysis of the loyalty programs promoted by two of the largest Romanian mobile network companies, Vodafone and Orange. After briefing on the subject of loyalty programs and their functions in the case of a company, we have presented the generalities of the loyalty...
Development of the Eraclea brand in Ho-Re-Ca (Hotel-Restaurant-Cafe)
Case study - 43 pages - Services marketing
We are proud to present you our final report along with a presentation. Through our efforts, we won the opportunity to work and carry out a strategic project concerning Deotto Espresso System business which is on the verge of signing a contract with a famous Italian company Eraclea, which...
Strategy monograph: Colas Rail, Turnkey produts
Case study - 22 pages - Business strategy
Colas Rail continues to be the French leader in the rail-track laying business. Its leading role in this business is partly due to its unique ability to deliver turnkey products to its clients. The company has been active in all the spheres of railway business, from building up to the...
Analysis of the "Alice in Wonderland" case
Case study - 6 pages - Human resources
Emma Van Nijmegen was working for Neerlandia, a huge Dutch company which was working on sea shipping. With the opening of the European boarders, their goal was to combine a great company with the best door to door service for clients. That is why they acquired Luijk & Van Vaest (LVV). LVV...
Overbooking at Global Airlines
Case study - 5 pages - Business strategy
Any business organization has various challenges in its operation, therefore, the organization, through the management should make sure that the organization operates towards the objectives of the organization. One of the organizations that face such challenges is the Global Airline Services,...
FNAC: A successful online business
Case study - 10 pages - Business strategy
Since several years, companies have understood the importance of Internet. Nowadays, Internet takes an important place in our life. Indeed, new technologies modify between the various actors of the professional world (clients, suppliers and the internal working of the company). Companies...
Intercultural Management - example of the Intel companyin China
Case study - 10 pages - Management
A culture must have several characteristics: it must be adaptive, transgenerational, symbolic, shared, learned, and patterned. Culture influences relationships and interactions between people. Thus, each culture has specific habits and behaviors. In consequence, the interaction between two...
Management of customer service
Case study - 3 pages - Management
A good attitude to a customer, mostly through good listening skills, indicates an active service oriented attitude. Thus, customer servicing personnel are advised not to talk along much but: • Be attentive to what the client says, • Ask questions and encourage them to respond...
