Bolloré, Vincent Bolloré, Bolloré's group, paper mill, Direct 8, Cnew, TV Channel, communication, media, transport, logistics, storage solution for electricity, banks, Africa, Europe, Vivendi, exchange, diversification, IPO Initial Public Offering, LMP Lithium Metal Polymer, market, Bolloré Logistics, logistics networks, agencies, epetroleum products, environmental pressure, aeronotics business, crisis, COVID-19, oil activity, customized services, competitive, delivering, employees, Bolloré Ports, Bolloré Energy and Bolloré Railways, multimodal transportation, customs compliance, regulatory compliance, contract logistics, global supply chains, industrial projects, e-commerce, customer service, finance, controlling, audit, sales, human ressources, CSS Customer Service Support, partners
CSS service accompanies the sales representatives in order to support them for the cotations of the existing customers. While they are prospecting new customers or anything else, already known customers can send us a cotation request to ship their goods around the world.
The missions of the CSS support are :
- Process quotation requests: be the direct recipient of quotation requests from our customers and our network, develop transport plans and define sales and cost prices in relation to operations or trade, issue offers and follow up,
- Provide Expertise: at the customer's request or in a "pro-active" manner, provide technical advice to optimize performance in terms of quality / cost / time,
- Transmit instructions to operational services and monitor shipments,
- Analyze and monitor performance reports, participate in regular activity reviews with our customers,
- Animate the quality improvement process and monitor customer satisfaction,
- Process complaints and initiate litigation files,
- Negotiate with our partners.
[...] Leading question regarding apprenticeship A. Leading question B. Difficulties to make a reliable cotation including all costs that the client may face to C. Difficulties to provide a real transit time for shipments D. Solutions Conclusion Sources and annexes Presentation of the host organization Company's history (from the beginning to nowadays) Bolloré is a family group which was created in 1822. At the beginning, Bolloré was a paper mill, based on the coast of Odet, in French Brittany. Then, the family, decided to diversify itself by the purchase of the Moulin de Cascadec and construct a factory, SCAC, Rivaud, Saga, the creation of OCB (Odet-Cascadec- Bolloré), Direct Cnews . [...]
[...] The real challenge for Bolloré Logistics is therefore to be able to position itself while ensuring the accuracy of the cotation in order to avoid surfacing and preserve its customer relationships. Conclusion This year was my first year of apprenticeship. It was a rich experience which was matching and helped me find and understand the career path I want. More than a simple apprenticeship for my license, this experience also let me apply the transport and logistics part I learned in class during my HND. It taught me to be proactive regarding different requests and missions that may have been attributed to me. [...]
[...] Holding fees: Is invoiced by the shipping companies. At import, there is a time limit to return the empty containers to the companies (about 10 days). If the container suffers from any of the above problems, then it will be returned late to the company it belongs to and it will still be subject to charges. Storage fees: For imports, this fee is applied when the consignee can't receive his container(s) because the carrier is late. On the export side, when containers take a long time to clear export customs, warehouses charge these storage fees. [...]
[...] During the conflict between Russia and Ukraine, most of shipping companies stopped shipment over those destinations. The geopolitical aspect is so a thread for Bolloré Logistics which can be performant only when there is the peace between countries. Its dependence on oil activity and its price is also a thread for Bolloré transports need fuel to move and when the price of the fuel is going up, the cost of shipping is also growing up. Some customers might find the final price too expensive to ship and it finally create a slowdown of the shipments. [...]
[...] Thanks to those studies and this apprenticeship, I am now sure of what I am looking for. My vocation is now to continue in studies that are more specialized in this domain. That is the reason why I chose the Master "Gestion Production Logistique Achat" to continue my studies. Being convinced of the alternation and the opportunity it represents to apply the theories learned in class, I wish to continue this type of formation. Sources and annexes Incoterms Bolloré's presence Loading plan via Excel Air Waybill sample Bill of Lading sample Annual results of Bolloré (from Degiro) Packing list sample Bolloré Logistics' offer Bolloré Logistics Africa sold to MSC https://www.bollore-transport-logistics.com/en/media/news/the-bollore-group-signed-on-31 [HYPERLINK: https://www.bollore-transport-logistics.com/en/media/news/the-bollore-group-signed-on-31-march-2022-an-agreement-with-the-msc-group-for-the-sale-of-bollore-africa-logistics]march-2022-an-agreement-with-the-msc-group-for-the-sale-of-bollore-africa-logistics [HYPERLINK: https://www.bollore-transport-logistics.com/en/media/news/the-bollore-group-signed-on-31-march-2022-an-agreement-with-the-msc-group-for-the-sale-of-bollore-africa-logistics] [HYPERLINK: https://www.bollore-transport-logistics.com/en/media/news/the-bollore-group-signed-on-31-march-2022-an-agreement-with-the-msc-group-for-the-sale-of-bollore-africa-logistics] B'centenaire Bolloré's book https://www.bollore-transport-logistics.com/fileadmin/user_upload/200ans_anglais.pdf [HYPERLINK: https://www.bollore-transport-logistics.com/fileadmin/user_upload/200ans_anglais.pdf] Bolloré's activity report https://www.bollore.com/bollo-content/uploads/2018/11/boll_1701282_ra_2016_mel_11-05.pdf [HYPERLINK: https://www.bollore.com/bollo-content/uploads/2018/11/boll_1701282_ra_2016_mel_11-05.pdf] Bolloré's history https://www.bollore.com/fr/le-groupe/histoire/ leading question regarding delays https://www.lemoci.com/les-delais-problematique-majeure-en-logistique-pour-les-entreprises [HYPERLINK: https://www.lemoci.com/les-delais-problematique-majeure-en-logistique-pour-les-entreprises-barometre-bollore-logistics/]barometre-bollore-logistics/#:~:text=Logistics) %20%2D%20Le%20Moci-,Les%20d%C3%A9lais%2C%20probl%C3%A9matique%20majeure [HYPERLINK: https://www.lemoci.com/les-delais-problematique-majeure-en-logistique-pour-les-entreprises-barometre-bollore-logistics/]%20en%20logistique,les%20entreprises%20(barom%C3%A8tre%20Bollor%C3%A9%20Logisti [HYPERLINK: https://www.lemoci.com/les-delais-problematique-majeure-en-logistique-pour-les-entreprises-barometre-bollore-logistics/]cs)&text=59%20%25%20des%20entreprises%20estiment%20que,cit%C3%A9e%20par%2045 [HYPERLINK: https://www.lemoci.com/les-delais-problematique-majeure-en-logistique-pour-les-entreprises-barometre-bollore-logistics/]%20%25%20des%20entreprises [HYPERLINK: https://www.lemoci.com/les-delais-problematique-majeure-en-logistique-pour-les-entreprises-barometre-bollore-logistics/] Bolloré's diversification strategy https://www.lesechos.fr/2016/03/le-groupe-bollore-reorganise-le-coeur-de-ses-activites-pour [HYPERLINK: https://www.lesechos.fr/2016/03/le-groupe-bollore-reorganise-le-coeur-de-ses-activites-pour-accelerer-sa-croissance-223395]accelerer-sa- croissance-223395#:~:text=%C2%AB%20Nous%20voulons%20%C3%AAtre%20dans%20le,pr [HYPERLINK: https://www.lesechos.fr/2016/03/le-groupe-bollore-reorganise-le-coeur-de-ses-activites-pour-accelerer-sa-croissance-223395]%C3%A9sident%20de%20Bollor%C3%A9%20Transport%20%26%20Logistics [HYPERLINK: https://www.lesechos.fr/2016/03/le-groupe-bollore-reorganise-le-coeur-de-ses-activites-pour-accelerer-sa-croissance-223395]. [...]
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