Environmental Management and Corporate Social Responsibility

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[...] Even if the environmental and social aspects are reported quite thoroughly there is no information concerning human rights performance indicator, society performance indicators and product responsibility indicators. To conclude L'Oreal's sustainable development report complies only partially with the GRI recommendations What issue does the report not deal with and how L'Oreal should develop its reporting? As we have seen in the previous paragraph L'Oreal's sustainable development report is not fully thorough. Indeed some GRI indicators are only partially fulfilled whereas some of them are slightly depicted (human right performance, society performance, product responsibility). [...]

[...] Figure performance indicators 42 In the report, The Body Shop's economic, environmental and social aspects are evoked as long as its vision, strategies and values. For instance a commentary issued by an employee of L'Oreal explains to consumers that its company does not want to corrupt the values of The Body Shop but instead to preserve and nurture them to benefit all. Source: Magerholm Fet, A. Lecture notes: Environmental management and CRS; EMS and CSR performance indicators and reporting, p TIØ Fall 2007 Project Assignment Another commentary is also given by The Body Shop Stakeholder Panel concerning all the values of the company. [...]

[...] Moreover the environmental policy management doesn't include emissions due to raw materials and product transportation. We noticed the same behavior in the report from The Body Shop. As they outsourced the largest part of their production (they only owns one factory) they don't mentioned emissions from these factories. With such a practice it is really easy to claim that you are a “green company”! So we think that companies should have a wider environmental policy management instead of passing each other the burning potato of generated emissions. [...]

[...] The business functions and practices that affect organizational stakeholders are presented from a Corporate Social Responsibility perspective. Examples of organizational stakeholders include stockholders, employees and managers. The firm's economic stakeholders represent the interface between the organizational and societal stakeholders. Therefore, a firm's customers are, first and foremost, economic stakeholders of the firm. They are not organizational stakeholders, but they are part of the society within which the firm operates. They are also one of the primary means by which the firm delivers its product and interacts with its society. [...]

[...] But the number of indicators used by a company for each three areas (social, economic and environmental) shows in which sector the company is the most proactive (e.g.: The Body Shop is the most comprehensive on the social and environmental domain). Moreover GRI is considered the most credible and trusted framework because of its consensus seeking approach, therefore all relevant sustainability issues are included. Therefore, if one looks at the performance indicators used by an organization, one would be provided comprehensive information on the organization's contribution towards sustainable development. [...]