Online retailing is conducted through interactive online computer systems, which link consumers with sellers electronically. In a short space of time, internet retailing has firmly established itself as a viable alternative to store based shopping.
Commercial online services offer online information and retailing services to subscribers who pay a monthly fee. The best known online service provider is giant America Online, which has more than 21 million subscribers. Microsoft Network (MNS) and Prodigy trail far behind AOL with 2.45 million and 1 million subscribers, respectively. These online services provide subscribers with information (news, libraries, education, travel, sports, reference), entertainment (fun and games), shopping services, dialogue opportunities (bulletin boards, forums, chat boxes), and e-mail.
After growing rapidly through the mid-1990s, the commercial online services have now been overtaken by the Internet as the primary online retailing channel. In fact, all of the online service firms now offer Internet access as a primary service. The Internet is a vast and burgeoning global web of computer networks. It evolved from a network created by a Defense Department during the 1960s, initially to link government labs, contractors, and military installations. Today, this huge, public computer network links computer users of all types all around the world, Anyone with a PC, a modem, and the right software can browse can browse the Internet to obtain or share information on almost any subject and to interact with other users.
Internet usage surged with the development of the user- friendly World Wide web (the Web) and Web browser software such as Netscape Navigator and Microsoft Internet Explorer, today, even novices can surf the Internet and experience fully integrated text, graphics, images, and sound. Users can send e-mail, exchange views, shop for products, and access news, food recipes, art, and business information. The Internet itself is free, although individual users usually must pay a commercial access provider to be hooked up to it.
[...] An analysis of VAT will improve customer relations by ensuring customer awareness regarding delivery prices and dates. Also, assessing the economic effects of offering a world” price versus multiple pricing (depending on the applicable tax rate of the customer's country) may present a planning opportunity. Clearly, tailing strategies for indirect taxes will have an immediate impact on market share and profitability. As e-tailers face increasing global competition, a tax efficient business strategy is critical to an e-tailer's success. Finance Strategies Conventional wisdom says that companies create value by generating cash flows from assets that can be seen and touched, such as a production plant, and that companies destroy value when investments increase risk or uncertainty. [...]
[...] Thus, tailing itself has removed the targets, though, as we have seen throughout this paper, the target of the consumer product has been replaced by other valuable targets: the computing system and customer databases. Merchant: Ideally, keep valuable databases off line, do not allow dial up access and maintain in a physically secure facility. Refuse auction of stolen, counterfeit or unethical items. Customer: Do not store valuable passwords and other information on computer. Do not leave laptop, cell phone or PDA unattended Identifying property. [...]
[...] Seller registers certain personal details with E-bay such as a credit card account and address attached to that credit card account Once registered, seller places item on E-bay's list of items according to selected categories, and also includes information about the product, the minimum amount and bid accepted, and how long the auction will last (usually 5 to 7 days), and payment options Buyer searches database for item he/she wants to buy Once the item has been located, buyer checks out the comments of seller's previous transactions, especially to check on shipment, honesty, previous customer satisfaction with the seller Buyer places bid, or in some instances, if seller has included a specific price acceptable for an immediate sale, buyer may offer to buy Buyer wins auction Seller checks out buyer's payment history in the feedback file E-ay also notifies by email each party of the successful completion of the sale Seller contacts buyer within prescribed time (usually 3 days), either by email or by phone to arrange payment Payment options initially are money order or check (product shipped when check is cleared or when money order is received). [...]
[...] It is not surprising to see parallel trends because shopping is in an early maturity stage throughout most of the world. It is really only in the U.S. that consumers are venturing into a broader array of category purchases online. For instance, toys, small consumer electronics, cosmetics, and videos are named as categories of purchase by one American in three—which far exceeds the consumer exposure to the products online in any other country measured. Looking further down the list of U.S. [...]
[...] Since credit cards are the most common method of payment for online purchases in a typical transaction between a customer and an e-tailer, an analysis of this transaction and its benefits and vulnerabilities follows. Online credit card payment Figure 2 presented a schematic representation of a typical e-tailing transaction. This was, however, a very simplified representation. Because of the many known opportunities for fraud exploited by criminals in the use of credit cards (existing long before the modern computing environment) procedures have been introduced to ensure validity of the credit card account, verify the cardholder's identity, check the card against a list of known stolen cards, and check that the card is not counterfeit. [...]
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