Home help service O2

Pauline V.

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Home help service O2

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Themes

Oui care, home services, recruitment process, daily life, home visit, elderly, schedule, housing maintenance, social life

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Abstract
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Abstract

O2 care is a company of the "Oui care" group, which has a range of home care and services. Indeed the company O2 offers many services and can provide children care (babysitting and tutoring), help for the elderly (to help them to outdoor activities, home care and look after their pet animals) passing by home cleaning, gardening, and disability support help with daily activities, assistance with mobility, assistance with social life, administrative assistance.

Presentation of the Organization
Personalized Project
1. Evaluative Visit
2. Financial Helps

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[...] Z receives at least the solidarity allowance for the elderly, i.e., Euro961.08. In this case, Mr. Z can receive personalized autonomy allowance (APA). In view of the characteristics of Mr. we can estimate his Iso-Resource Group (GIR) at 4 because Mr. Z knows how to move alone. It only requires assistance with getting up and going to bed, light support with dressing/undressing and assistance with meal preparation. Being over 60 years old and a small monthly pension, he fulfils the APA application conditions. [...]

[...] In the evening Mr. Z eats lightly, the assistant cook can still prepare a small meal for the evening during his lunchtime visit if Mr. Z wishes. Assistance with eating meals is not necessary in his case. Mr. Z already has an independent housekeeper working in his home twice a week. For convenience, we offered him our services. Our agency therefore takes over the entire cleaning part of the home and the maintenance of the linen (washing, ironing, etc.). He has two cats and admitted to us that the maintenance of their litter box was not carried out on time. [...]

[...] Personalized Project We met for the first Time Mr Z on March at his home. Evaluative Visit Each request is unique as a consequence it is essential to meet the user beforehand to assess their needs in order to offer him an optimal service. This visit is the cement of the services' qualities. Only a home visit allows us to get knowledge about the person in need, to assess all of their wishes and to organize the interventions in such a way as to best meet expectations, desires and needs. [...]

[...] We met Mr. Z during a visit to his home. He lives in a fairly well-appointed 80 square meter house. Mr. Z is still fairly independent and has no cognitive impairment. For the moment, Mr. Z does not need to be assisted in daily acts such as help with getting up and going to bed, getting dressed. Nevertheless, Mr. Z hardly cooks anymore, he no longer has the desire to. It feeds mainly on bread and ready-made canned/industrial dishes. He already has a housekeeper. [...]

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