End-of-life care, nursing, communication strategy, communication skills, active communication, leadership, practical communication, effective communication, skills, language, collaborative communication, active listening, MDT Multidisciplinary Team, healthcare
Singh and Dey (2021) add that effective communication is paramount in providing supportive and end-of-life care. Sensitive conversations, combined with emotional support, are critically important. The essay sets out to look at the key concepts and skills that are paramount to conducting effective communication within this context. Within this area, we shall look at the aspects of communication, such as verbal and nonverbal, active listening, the art of responding with empathy, and the kind of importance it holds in therapeutic alliance, for example, and finally be able to pick out the identified most common barriers to effective communication and strategies for overcoming them.
[...] 1896-1906). Elsevier. https://www.sciencedirect.com/science/article/abs/pii/S0025619621002652 Scholz, B., Goncharov, L., Emmerich, N., Lu, V.N., Chapman, M., Clark, S.J., Wilson, T., Slade, D. and Mitchell, I., (2020). Clinicians' accounts of communication with patients in end-of-life care contexts: A systematic review. Patient education and counseling, 103 pp.1913-1921. [...]
[...] https://journals.lww.com/jhpn/abstract/2020/08000/care_of_the_spirit__effects_of_an.8.aspx Jones, S.M., Bodie, G.D. and Hughes, S.D The impact of mindfulness on empathy, active listening, and perceived provisions of emotional support. Communication Research, 46(6), pp.838-865. https://journals.sagepub.com/doi/abs/10.1177/0093650215626983 Singh, H. & Dey, A.K. (2021). Listen to my story: Contribution of patients to their healthcare through effective communication with doctors. Health Services Management Research, 34(3), 178-192. https://journals.sagepub.com/doi/abs/10.1177/0951484820952308 McCleskey, S.G. and Cain, C.L., (2019). Improving end-of-life care for diverse populations: communication, competency, and system support. American Journal of Hospice and Palliative Medicine®, 36(6), 453-459. https://journals.sagepub.com/doi/abs/10.1177/1049909119827933 Ward, P., (2018). [...]
[...] Trust and communication in a doctor-patient relationship: a literature review. Arch Med, 3(3), 36. https://www.researchgate.net/profile/Masoud-Mohammadnezhad/publication/327575093_Trust_and_Communication_in_a_Doctor-_Patient_Relationship_A_Literature_Review/links/5ca3d2efa6fdcc12ee8ed438/Trust-and-Communication-in-a-Doctor-Patient-Relationship-A-Literature-Review.pdf Heavin, H. & Keet, M. (2020). Client-centered communication: Effective lawyering requires emotional intelligence, active listening, and client choice. Cardozo J. Conflict Resol., 22, p.199. https://heinonline.org/HOL/LandingPage?handle=hein.journals/cardcore22&div=15&id=&page= Rochat, P., (2020). Patient-Provider Communication: Using Pedagogy to Put Patients First (Doctoral dissertation) https://repositories.lib.utexas.edu/items/697ac5f5-a378-4331-a690-2adea3fe2427 Berry, L.L., Awdish, R.L., Letchuman, S. and Steffensen, K.D., (2021, July). Trust-based partnerships are essential and achievable in health care service. In Mayo Clinic Proceedings (Vol No pp. [...]
[...] According to Jones et al. (2019), Active listening may benefit the patients receiving supportive and end-of-life care, the family, and the multidisciplinary team. Through practicing active listening, the patient feels validated, empathized with, and trusted (Chua & Tan, 2020). It also helps patients have a more conducive environment to talk about concerns, preferences, and fears freely. This improves the quality of patient-centered care, satisfaction with communication, final adherence to adherence, and clinical outcomes. According to Nichols and Straus (2021), Active listening will allow the family to feel that they have become part of the care process and feel heard and supported. [...]
[...] and Paradies, Y The challenge of cultural competence in the workplace: perspectives of healthcare providers. BMC Health Services Research, 19, pp.1-11. https://link.springer.com/article/10.1186/s12913-019-3959-7 Souri, A., Hussien, A., Hoseyninezhad, M. and Norouzi, M A systematic review of IoT communication strategies for an efficient, bright environment. Transactions on Emerging Telecommunications Technologies, 33(3), p.e3736. https://onlinelibrary.wiley.com/doi/abs/10.1002/ett.3736 Kwame, A. and Petrucka, P.M A literature-based study of patient-centered care and communication in nurse-patient interactions: barriers, facilitators, and the way forward. BMC nursing, 20(1), p.158. https://link.springer.com/article/10.1186/s12912-021-00684-2 Nichols, M.P. and Straus, M.B., 2021. Lost Art of Listening. Guilford Publications. [...]
APA Style reference
For your bibliographyOnline reading
with our online readerContent validated
by our reading committee
