Knowledge management at Siemens Spain

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Knowledge management at Siemens Spain

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Abstract

In this case of Siemens Spain, we can discover how a global company set up a knowledge management strategy to increase their benefits. This case is based on real information and explains how Siemens tried to find the best solution to share knowledge between all departments and also with all Siemens employees in Spain. As we see in this case, Siemens met with some problems and had to choose a way to fix them. In addition, the Siemens case shows us that what this company did to manage these changes is not the only way to ameliorate a company. I will try to express my opinion about these changes within Siemens Spain. In addition to this I will explain my opinion about this subject: what a company can do to manage and find the best way to reach an e-company point state.

Introduction
Basic problem
1. Difficulties in improving the abilities of the employees
Typical process for the problems faced by Siemens
1. Creation of a workgroup
2. Investment in tools
3. Evaluation and evolution
Recommendation and conclusion
Bibliography

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Extract

[...] By giving a mark for each employee, this concept involves employees and permits them to create knowledge and share it too. About the financial aspect, we can say that this innovation needs heavy investment . Companies need to purchase technical tools and also they need to change a lot of things inside the company, new processes cost money. To conclude this paragraph, I would like to say that it is difficult to evaluate the success of this kind of event. [...]

[...] Companies need to have a good IT department or is it better to outsource this task. About the management aspect, the company needs to choose persons who are able to manage this event and supervise the development from time to time Firms have to know before starting the change process what is the objective to be reached. Of course the main aim is to increase benefits but at the same time they should decide if they prefer to share specific knowledge with a specific person or if everybody can have access to everything. [...]

[...] At the same time they need to secure their knowledge against piracy. I think that if a firm invests to ameliorate their processes they do not want their competitors to have the results of these analyses. Global companies have a lot of turnover and former employees can go to work to a competitor. This point brings us to another question: do we have to share our knowledge with our suppliers and if the answer is yes how? All these kinds of questions must be discussed before starting the process of change in the company. [...]

[...] Siemens can create a specific department or a small firm for knowledge management. With this solution, a group of people can try to fix and improve every day the system. Employees also need to be pro-active . For that, they can discuss in a forum and create enthusiasm in this area . The main philosophy should be to help employees to improve their abilities and create a community. People should feel that they are not alone and that if they work in a big company they can learn more and develop their skills. [...]

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