Kotter's Change Model - Change Scenario

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Kotter's Change Model - Change Scenario

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Change, strategy, Kotter's change model, performance, leadership, John Kotter, cybersecurity, change process, change management, productivity, motivation

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Abstract

Change is inevitable in the current business landscape, which is unpredictable and characterized by rapid technological advances, economic shifts, constant innovations, increased competition, and other pressures. An organization's leadership is responsible for planning for and managing change at all levels, such as creating a vision, seeking employee buy-in, and handling conflict. Accordingly, Kotter's change model provides a framework and approach for creating lasting change through a series of 8 steps, and several industries have successfully applied it, including health care.

Identification of Industry, Organization, and Area in Need of Change
Plan for Implementing the Change
1. Create Urgency
2. Build a Guiding Coalition
3. Develop a Vision and Strategy
4. Communicating the Vision
5. Enabling Action by Removing Obstacle
6. Creating Short-Term Wins
7. Sustaining Acceleration
8. Instituting Change
Conclusion

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[...] The first step in change management entails creating and sustaining a sense of urgency regarding the need for change to encourage and motivate organizations to prepare and participate in the process. Concurrently, change agents or recipients should believe there exist discrepancies in performance within the organization to understand the weight of the situation (Sittrop et al., 2021). This strategy would include highlighting and explaining to healthcare providers, support staff, and other relevant stakeholders the various instances of cyber-attacks across the industry and their impact, including the most recent at the United Health Group's technology unit. [...]

[...] Cyber Hygiene Methodology for Raising Cybersecurity and Data Privacy Awareness in Health Care Organizations: Concept Study. Journal of medical Internet research, 25. https://doi.org/10.2196/41294 Choudhary, U. (2024, March 26). Strengthening Cybersecurity preparedness for small organizations: Lessons from the Change Healthcare ransomware attack. https://hitconsultant.net/2024/03/26/strengthening-cybersecurity-preparedness-for-small-providers/ Dolezel, D., Beauvais, B., Stigler Granados, P., Fulton, L., & Kruse, C. S. (2023). Effects of Internal and External Factors on Hospital Data Breaches: Quantitative Study. Journal of medical Internet research e51471. https://doi.org/10.2196/51471 Mouazen, A. [...]

[...] It is easy to get lost in the celebration of short-term achievements and lose sight of the ultimate goal, which is to strengthen the resilience of security systems in the organization. Establishing and nurturing a culture of continuous change where leaders and the workforce consistently revise organizational strategies and structures will help sustain acceleration (Sittrop & Crosthwaite, 2021). Furthermore, incentivizing more people to participate in the change process will provide new perspectives and enhance the coordination of efforts toward better resilience. Thus, change leaders should constantly revisit the project's urgency to avoid complacency. Step Instituting Change Instituting change is the final step in Kotter's change management process. [...]

[...] Moreover, seeking consensus from departmental or unit leaders within the organization, mainly IT and other relevant stakeholders, including the government, partners, healthcare leaders, suppliers, and investors, as well as working as a team, will guide this step. Thus, this coalition team will serve as change leaders responsible for implementing cyber security. Step Develop a Vision and Strategy Successful projects require a shared vision for change, which creates a clear picture of the desired outcomes, which can be easily communicated and understood by all organizational members. Creating a vision and action steps is in concert with the teachings in Proverbs 29:18, which warns that people perish when there is no vision. [...]

[...] However, despite accurately identifying areas needing change, ineffective management may increase disruptions and challenges due to unsustainability. Kotter's model is a critical framework and tool for leading, managing, and sustaining change in healthcare organizations. Therefore, organization leaders should be at the frontline in determining the need for change in organizations and guiding the workforce through the process. References Argyridou, E., Nifakos, S., Laoudias, C., Panda, S., Panaousis, E., Chandramouli, K., Navarro-Llobet, D., Mora Zamorano, J., Papachristou, P., & Bonacina, S. (2023). [...]

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