This practicum field project is the result of an interview conducted with the Investor Relations & Strategic Development Director of Citigroup in Athens, Greece.* The goal of this project is to compare the views of a prominent executive with the theoretical approach provided by famous scholars about the roles of a manager. So, the goal of this project is to compare theory to business reality.The above individual possesses profound academic background and diverse working experience. He is in managerial positions for the last eight years and he has contributed drastically to all the organizations he has been engaged in the course of his successful professional career.
[...] Culture is defined as the set of important understandings often unstated that members of a community share in common. In business, culture has a prevailing influence on organizational behavior because the collective beliefs and values symbolize basic assumptions guiding this behavior (Sathe, 1983). Is reflective observation significant in the process of management? Reflection is very important issue in business, Investor Relations & Strategic Development Director states. Exchanging views in the decision making process results in better decisions. Although responsibility lies on a specific individual, organization should have an open management, which encourages colleagues to speak up and say their opinion. [...]
[...] Conclusions A manager should be a linking element between top management and workforce keeping employees motivated to ensure their significant contribution to the achievement of organizational goals. Successful managers should be designers, mentors and stewards within the organization aiming to enhance employee performance by showing them the right direction and making them feel that they are part of a broader vision than the narrow space of their office. No distinction can be made between the three roles as they are all part of a larger concept, the effective management. [...]
[...] Managerial action depends on diverse human characteristics, which are the determinant factors of behavior both in a business environment and in personal life. In addition, there is an undeniable gap between what people do and what people really want to do, a fact that creates confusion, demoralization, and stereotypes. Yet, demoralized people tend to be inflexible and employees with stereotypes do not perceive individuals accurately. This blend of human instincts affects management and complicates managerial practices. In conclusion, great managers overshadow emerging managers. [...]
[...] Famous Quotes about the Roles of a Manager Henry Mitzberg Managerial work involves performing a number of regular duties, including ritual and ceremony, negotiations, and processing of soft information that links the organization with its environment. Thomas Teal Capable management is so extraordinarily difficult that few people look good no matter how hard they try. Chris Argyris Managers love empowerment in theory but the command and control model is what they trust and know best. David A. Nadler A manager must have an understanding of the Edward E. [...]
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