Managing Hospitality and Tourism Projects - Aster Restaurant (London)

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Managing Hospitality and Tourism Projects - Aster Restaurant (London)

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Themes

Project plan, tourism, restoration, Aster Restaurant, decision tree, Gantt chart, hospitality project, lean management

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Abstract

Project management is a temporary action with a beginning and an end, which mobilizes identified resources (human, material, equipment, raw materials, informational and financial) during its realization, which has a cost and is, therefore, the object of budgeting of means and a balance sheet independent.

To illustrate my studies, I chose Aster restaurant which belongs to D&D Company and opened on the last February 2017. This restaurant is set across two floors, comprising a café, on the ground floor and an upstairs restaurant and bar, more refined.

Project management theories, concepts and tools
1. The Gantt Chart
2. The Decision Tree
3. The Balanced Scorecard
Definition of a specific project for a hospitality organization
1. Comparison of the challenges posed by different types of hospitality projects & Identification of different project options for hospitality organizations
2. Justification and definition of the project
3. Different approaches to managing the project
4. Recommendation and justification of a project management approach
Project plan
1. Project aims and objectives
2. Impact of not implementing the project
3. Project plan
4. Risk assessment and risk control measures
5. Project performance evaluation

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[...] The Balanced Scorecard is a method initiated in 1992 by Robert S. Kaplan and David Norton to measure a company's activities in four main perspectives: learning, process, customers and finances. Beforehand, the vision, values and mission of the entity must be clarified, in order to give managers a global understanding of their organization. The new determinant is not only about the financial results, but also about the human issues that drive these results, so that organizations focus on the future and act in their best long-term interest. [...]

[...] we have to do in men, systems and procedures to improve performance. The Balanced Scorecard or the Balanced Scorecard is the result of the observation that business measurement systems based on financial indicators are no longer adapted to the current market economy. The Balanced Scorecard is understood as a means of evaluating performance. It is a control instrument. It is a tool to improve change within companies by introducing "physical indicators, indicators not produced by the company, environmental indicators, or cross-sectoral indicators." Therefore, the purpose of the dashboard is a synoptic representation of past, present and future performance of the organization. [...]

[...] To plan your project, you must list all the tasks needed to complete the project, order them and establish their dependency (for example, task B must be completed before task C can begin). The PERT method makes it possible to graphically represent the different stages of the project. For each task, a start date and an end date at the earliest and at the latest are indicated. Thus, the diagram establishes the critical path that determines the minimum duration of the project. [...]

[...] Because each project is different, it must be treated with a different approach. Unlike traditional methods where you scrupulously follow the schedule of tasks, with the adaptive method, you try to understand the current situation and you adapt to it by being creative. The critical path method This method allows you to determine the total duration of your project. The Critical Path is the set of tasks that must be completed in order for your project to finish on the desired date. [...]

[...] For this reason, the concept was named after Henry L. Gantt, American engineer collaborator of Frederick Winslow Taylor, who published the diagram description in 1910. * Issues of the Gantt Chart This tool has two objectives: to plan optimally and communicate on the schedule and the choices it imposes. The diagram allows: to determine the dates of completion of a project; o to identify existing margins on certain tasks; o to see at a glance the delay or progress of the work. [...]

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