Luxury hotels, luxury customers, employee's training, communication, french touch attitude, hospitality professions
RFP, which offers a solution to optimize the behavior and attitude of employees towards their high-end hotel clientele. Solution or proposal: Training of employees; imposing rules of conduct; setting up a follow-up of contacts between client and employee; Q&A for customers to evaluate the staff of the hotel. The manager must apply well-managed management to encourage the motivation and commitment of staff to carry out their missions within the hotel.
APA Style reference
For your bibliographyOnline reading
with our online readerContent validated
by our reading committee
