HP has always had an image of the 'company maker of quality products' under the leadership of its founder who has been at the center of its business with employees focused on key skills and common values of performance. HP, based on the strategy of its Japanese entity, wants to broaden the concept of 'total quality' in the entire structure.
A quality circle is voluntary and involves participants solving problems specific to each service and part of an overall strategy. In this case, the approach of HP is commendable; however, the actors had to base a global strategy and they sought to solve problems in the context of this strategy so that the progress should be good.
Thus, the short term problems have been resolved contrary to the fundamental problems initially targeted. Also, setting a specific theme in this type of approach guides the participants' thinking, which does not treat all the problems.
Tags: HP Company, about HP Invent, product specification for HP Invent
[...] At the leadership level: - This calls into question their authority and power. They no longer appear as a unique decision and can be bypassed by their subordinates. - Fear of failure and therefore a dismissal if their methods are considered ineffective. At the global enterprise: - Quality costs are the sum of two elements: ¬ The costs of prejudice, generating savings that affect the costs of non-compliance ¬ Costs of control (audit) An audit therefore generates a significant investment in budgetary terms, but also requires careful preparation. [...]
[...] The quality management is optimal? The quality management is the reconciliation of employee empowerment, motivation and strategic vision of the company. In this sense, this management model allows organizations to maintain a clear guideline with specific targets while engaging employees through an appreciation of their work and their positions. Optimal management must be able to best meet the four purposes of a business: - Profit maximization, - Psychological satisfaction of leaders, - Pursuit of well-being of employees, - Sustainability of the activity, In this sense, the quality management can meet part of the requirements for optimal management. [...]
[...] HP, based on the strategy of its Japanese entity, wants to broaden the concept of 'total quality' in the entire structure. The failure of quality circles A quality circle is voluntary and involves participants solving problems specific to each service and is part of an overall strategy. - In this case, the HP approach is commendable; however, the actors had to base a comprehensive strategy and sought to solve problems as part of this strategy so that the path would be the reverse. [...]
[...] Upstream an organization and its suppliers are interdependent. The quality management can create a mutually beneficial relationship that enhances the ability to create value. Continuous improvement as an objective set by this type of management helps with both the above approaches to sustain the company's business. Psychological satisfaction of the officer Factual approach to decision making based on analysis of information helps to strengthen and make more effective decisions. It will be easier to argue for a posteriori on the merits of this decision. [...]
[...] Too much involvement induces a pressure which is not only supported by the leaders, but also by the employees, which can have negative or even tragic, in extreme cases for the company (e.g. suicide Neil Coulbeck at Enron . We must also take into account the cultural environment of the enterprise and quality management that can sometimes be incompatible with certain attitudes (e.g., governments). The quality management is a method that is effective, but must be adapted and supplemented according to culture to be fully optimal. [...]
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