Implementation of an ERP application will completely change the working environment of an organization. Employees need to get trained to use the ERP application to get the work done impeccably. The change management is the biggest issue for an organization that implements ERP application. Top management of the company should take cautious steps to handle the change management situation when an ERP application is implemented. Normally, employees will be habituated to the old system on which they have been working for years long.
When a new application like ERP, which demands people to change their working style, is implemented, employees feel uncomfortable to respond the change. This is where the change management techniques come into picture. Employees feel uncomfortable because they do not know basic of using the application. If we can make employees to understand how ERP works, half of the problem will be solved. This is the reason why, senior consultants of ERP applications emphasize the importance of the training. By regular training sessions, which help employees to understand the nitty-gritty of ERP application operationally, they will be much happier to work on the same. ERP application reduces the human work but timely responses from each and every employee in the organization.
[...] Top management of the company should take cautious steps to handle the change management situation when an ERP application is implemented. Normally, employees will be habituated to the old system on which they have been working for years long. When a new application like ERP, which demands people to change their working style, is implemented, employees feel uncomfortable to respond the change. This is where the change management techniques come into picture. Employees feel uncomfortable because they do not know basic of using the application. [...]
[...] ERP application will be implemented to streamline the communication across the departments in the organization. Lack of communication between the functional departments within the organization hampers the customer support. When you look at the manufacturing companies whose processes are very complex in nature, it is very difficult for the plant manager to allocate the resources and track the order statuses. With the implementation of ERP application, the plant manager can put a full stop to these kinds of problems. ERP application generates information across all the corners of the organization. [...]
[...] ERP simplifies accounting, human resources, marketing and operations too. Unable to cope with the changed environment may affect the actual procedures of the organization. When you want implement the ERP application, you need to reengineer the business processes. This reengineering process may affect the standards of the organization. ERP implementations will fail most of the cases because customers do not know what exactly they want. Adopting ERP application just because your competitor adopted, you will be in trouble. Maintenance costs would be pretty much high and company needs to recruit the administrators to look after the system. [...]
[...] But with the implementation of ERP application, the fraudulent user needs to cross wide range of security checks to steal the data. ERP may not give complete internal control but it definitely gives an opportunity to restrict people to enter into the system without an approval. References Kraemmerand, P. et al. (2003). ERP implementation: An integrated process of radical change and continuous learning. Production Planning & Control 14 228–248 Monk, E. & Wagner, B. (2006). Concepts in Enterprise Resource Planning (Second ed.). [...]
APA Style reference
For your bibliographyOnline reading
with our online readerContent validated
by our reading committee
