ERP case study

Prabhu V.

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ERP case study

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Abstract

In today's world ERP is used to generate drastic change to the organisation which adopts ERP system. ERP implementation is often high complex, costly and time consuming process. This creates the demand within the organisation for a more rapid and less costly ERP implementation approach. So, the ERP provider creates the template to increase the speed of implementation in order to avoid complexity and high cost. As a result, this approach does not keep the organization in a competitive market. Then, the advanced ERP systems were developed by the provider that integrates all functionality of an organisation customer relationship management, supply chain management and supplier relationship management etc.

To improve the business operation globally many organisation interested in implementing the ERP said by (Hawking, 2007). He also suggests that ERP implementation process is very complex and high risk involved. Even though, the organization facing lots of issues during the implementation, ERP is not successful in many of the cases (Standish Group Research, 1999, and Al-Shamlan and Al-Mudimigh, 2011 and Xia et al. 2010). ERP implementation is unsuccessful particularly in India said by (Ganesh, 2010) (Asian Journal of management research)

Introduction
Critical literature review
Business strategic analysis
Research methodology
Case study & analysis
Research analysis and findings
Conclusions, recommendations, limitations and future work

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[...] ERP implementation process in TISCO The company understands that they had very tough time in implementing the ERP in one stroke. TISCO need to choose the best ERP system to ensure that the ERP needs to meet all the demands. The company ready to adopt the most recent ERP technology that is available in the market place. The time need for implementation is considered to be another important challenge. The allotted time for the ERP process was 8 months. The business function is containing two different segments. [...]

[...] The author also used a case study analysis where three different companies' reports and data are collected and reviewed. Two of them have successfully implemented the ERP in their organisation where one has failed in the ERP implementation. The reasons for their success and failure were critically analysed and results were drawn. The author also conducted real time study on two companies namely CODE TECHNOLOGIES and ARCTURUS INC to obtain data and critically reviewed their success and failure factors. Finally secondary data collection method also used where the author utilised the search engines such as Google scholar, Science Direct, Emerald and other valid engines for collecting valid data to support this research work and to achieve the project objectives. [...]

[...] The above question helps the author to know about the measure taken by the organisation in order to rectify the issues. Most of the respondents said that the people issue affect the ERP implementation. Many companies face challenges in training and updating the employees on ERP system. In order to rectify the issues, the companies have taken some measures like creating willingness to accept the changes made in the legacy system, proper training given by ERP expertise, encourage made by top level people by giving rewards etc Have you implemented ERP on-time? [...]

[...] According to Khan (2005), the primary reason behind implementing ERP systems in an organisation are Integration of financial information or customer order information at initial stage Standardizing and speeding the process of manufacturing Reducing inventory Standardizing HR information Fixing interrupted process Integrating both customers and vendors Enhancing efficiency Gaining competitive edge ERP system has various parts and each part of the system is referred as a module. For example, finance, material management and project system. Configuration and customization of each module depends on uniqueness of each business. Selection of ERP module differs for every business. Finance Material Management and Human Resource are widely used ERP modules (Khan, 2005). According to Khan (2005), American companies are intensively competing in the competitive market like cost cutting, enhancing productivity etc. [...]

[...] The ERP factors would have been investigated in detail if time was given more. This project is mainly focuses on ERP implemented companies in India. The future work can extend on this study to know the success and failure factors involved in ERP implementation globally. CHAPTER 8 - LIST OF REFERENCES 1. Adam, F. (2004) The Enterprise Resource Planning Decade. London: Idea Group Publishing 2. Bancroft, N.H, Seip, H. (1998) Implementing SAP How to introduce a large system into a large organization. [...]

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