Logistics, Chandra Transport Corporation, transports, customer satisfaction, partnership, lean operation, SME Small and Medium-sized Enterprise
Adopting lean practices in transport and logistics areas, particularly for companies like Chandra Transport Corporation (CTC) in India, has some inherent difficulties. Primarily, the fundamental challenge of logistics, which is its complexity and unpredictability, being boosted by the vast diversity of India, territorially and infrastructurally, makes standardization and streamlining processes hard. SMEs like CTC usually confront the problem of limited resources. The financial and skills aspects are the main hindrances that are the common cause of failure to achieve the comprehensive implementation of lean methods.
[...] (2017). The implementation of the 5S lean tool using a system dynamics approach. Procedia CIRP 380-385. https://doi.org/10.1016/j.procir.2017.01.057 Pani, A., Bhat, F. A., & Sahu, P. K. (2020). Effects of business age and size on freight demand: decomposition analysis of Indian establishments. Transportation Research Record. [...]
[...] Partnering with fellow companies for expertise and spreading risks are favourable approaches. Delegating non-core activities is advisable for resource conservation and concentrating on streamlined execution. Along with building a conducive culture, a culture of support should also be initiated. Continuous improvement and innovation within the company, generating systems of management that positively respond to suggestions, participation, and feedback, can help embed lean thinking. Alternative Strategies for Addressing Operational and Industry-wide Challenges The CTC's main activity must include the lean approach and digital solutions, but the company will also need to apply several other alternative strategies to effectively manage its operational and industry-wide difficulties. [...]
[...] Theoretical Economics Letter 210-222. Ministry of Finance. (2020). Union budget 2020 in FINANCE (ed.). India. Mitra, S. (2008). Logistics industry: global and Indian perspectives (pp. 130-138). Global Business & Economics Anthology, Business & Economics Society International, Worcester. Omogbai, O., & Salonitis, K. [...]
[...] Furthermore, with all their functions, implementing TMS and WMS reduces operations complexity and resource use. This, in turn, results in waste minimization and improved response times. The implementation of the 5S methodology lean tool that focuses on the organization of the workspace and standardization of procedures) contributes to the improvement of the efficiency of operations more effectively and as a result of the reduction of waste and better management of workflow in warehouses and loading dock's areas. Moreover, strategic planning concerning risk management and risk assessment is as important as long-term plans, which will help CTC optimally feel the impact of industry growth in the same way. [...]
[...] Driving Lean Transport and Logistics Operations at Chandra Transport Corporation Challenges in Deploying Lean Principles in Transport and Logistics Operations Adopting lean practices in transport and logistics areas, particularly for companies like Chandra Transport Corporation (CTC) in India, has some inherent difficulties. Primarily, the fundamental challenge of logistics, which is its complexity and unpredictability, being boosted by the vast diversity of India, territorially and infrastructurally, makes standardization and streamlining processes hard. SMEs like CTC usually confront the problem of limited resources. [...]
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