Best Practices in HR Function Delivery - Amazon

Leo B.

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Best Practices in HR Function Delivery - Amazon

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HR models, human resource management, Amazon, practice, new technologies, recruitment, workforce, employees, performance management, business environment, artificial intelligence, training, performance, diversity, technological, decision-making, well-being, transparency, positive work culture, employee engagement, process, home delivery, service

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Abstract

As a part of the constantly changing business environment, Human Resource Management (HRM) emerges as a pillar for organizational success. Amazon, well known for its cutting-edge technology and worldwide operations, has come to represent a perfect embodiment of the best human resource practices. Amazon's HR strategy includes systematic and stringent recruitment and hiring, which aims to recruit the best employees from various backgrounds. After joining, employees are plunged into a culture of continuous development, which is the virtue of all-encompassing training and advancement programs.

Introduction
Recruitment and Selection
Training and Development
Performance Management
Employee Relations
Diversity and Inclusion
Conclusion

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Extract

[...] Best Practices in HR Function Delivery - Amazon Introduction As a part of the constantly changing business environment, Human Resource Management (HRM) emerges as a pillar for organizational success. Amazon, well known for its cutting-edge technology and worldwide operations, has come to represent a perfect embodiment of best human resources practices. Amazon's HR strategy includes systematic and stringent recruitment and hiring, which aims to recruit the best employees from various backgrounds. After joining, employees are plunged into a culture of continuous development, which is the virtue of all-encompassing training and advancement programs. [...]

[...] The business acknowledges the role of workforce diversity in spurring innovation, creativity, and resilience. To do this, Amazon employs data-driven decision-making and promotes cultural diversity. Amazon aims to level off the playing field for all candidates by using outreach programs that target diverse groups, alliances with diversity-focused organizations, and eliminating bias from job descriptions to evaluation processes. Training and Development Amazon's approach to training and development goes beyond the dated methodologies to develop talent that drives organizational growth through innovative techniques. [...]

[...] Unlike the traditional annual performance review, Amazon entails consistent and regular coaching sessions between managers and employees. These check-ins are perfect occasions that serve as a medium for managers to offer feedback on a project's deadline, celebrate staff successes, and address any identified weaknesses (Kirsch, 2022). Through the interactive dialog, Amazon creates a culture that allows employees to chart the course of their development plans and, therefore, be proud contributors toward the success of the enterprise. For example, "Customer Obsession" leadership behavior emphasizes placing the customer first in all activities. [...]

[...] Conclusion In implementing HR programs and services for people, best practices could adopt creative and people-first approaches. Firstly, the learning organization approach requires creating a learning culture based on regular training programs on a broad scale. Offering employees various learning channels and ways to improve their skills helps them cope with changing business needs and be a source of new ideas. The success in achieving these aims relies on implementing transparent and positive performance management procedures, including frequent feedback and acknowledgment. [...]

[...] References Kirsch, S. (2022). Scientific ghost-writing in the Amazon? The role of experts in the lawsuit against Chevron in Ecuador. Comparative Studies in Society and History, 64(2), 335-362. Rodzvilla, J. (2023). The Hollowed-Out Bookstore: Amazon's Promotion of Empty Discourses in Their Online Bookstore: Amazon's Promotion of Empty Discourses in Their Online Bookstore. [...]

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