Financial performance measure, nonfinancial measures, management strategy, shareholders, stakeholders, profitability, performance, monetary control, liquidity, solvency, creation of value, contingency theories
Bacidore et al (2019) state that "An appropriate performance measure gauges how management strategy affects shareholder value". Shareholders, as well as stakeholders, plays an essential role in the management of an organization. The evaluation of a potential strategy to apply with the outcomes of those already implemented is necessary for the good development of the organization. To do so, we use performance measures. They can be financial or nonfinancial. Combining both types of measurements can, therefore, allow us to have more diverse and complete information. This evaluation should take into account the type of organization and environment in which we apply it. We will be considering these factors and discussing the challenges that may happen throughout this process. Financial measures often refer to the traditional way to measure performance. As Baker (1995) said, as long as we can remember, the monetary control has been the general measurement concerning organization profitability and performance.
[...] Financial performance measure alone as opposed to an approach which encompasses both financial and nonfinancial measures Discuss the arguments for and against using financial performance measure alone as opposed to an approach which encompasses both financial and non-financial measures (such as the balanced scorecard). Your essay should also include the importance of context (as espoused by contingency theory) in regard to the relevance and adoption of using such measurement frameworks. Bacidore et al. (2019) state that "an appropriate performance measure gauges how management strategy affects shareholder value." Shareholders, as well as stakeholders, plays an essential role in the management of an organization. [...]
[...] Available from: https://www.tandfonline.com/doi/pdf/ 10.2469 /faj.v53.n 3.2081 ?needAccess=true&instName=Glasgow+Caledonian+University Barker, R Financial performance measurement: not a total solution. Management Decision, [Online] pp. 31-39. [viewed 18 March 2020]. Available from: https://www.emerald.com/insight/content/doi/ 10.1108 /00251749510081700/full/html Crane, L Measuring Financial Performance: A Critical Key to Managing Risk. National Crop Insurance Services, [online] [viewed 20 March 2020]. Available from: https://agrisk.umn.edu/Library/Record/measuring_financial_performance_a_critical_ke Dossi, A. and Patelli, L You Learn From What You Measure: Financial and Non-financial Performance Measures in Multinational Companies. Long Range Planning, [Online] pp. 498-526. [viewed 25 March 2020]. [...]
[...] [viewed 18 March 2020]. Available from: https://www.emerald.com/insight/content/doi/ 10.1108 /01437730410538680/full/html Otley, D The contingency theory of management accounting: achievement and prognosis. Readings in Accounting for Management Control, pp. 83-106. Ozkaya, I. et al Making Practical Use of Quality Attribute Information. IEEE Software, [Online] pp. 25-33. [viewed 1 April 2020]. Available from: https://ieeexplore.ieee.org/abstract/document/4455628 Pim, G The importance of non-financial performance measures during the economic crisis. Tilburg University, School of Economics and Management, pp. 3-4. Rosseau, D.M Psychological contracts in Organisations: Understanding Written and Unwritten agreements. [...]
[...] All the stakeholders should contribute to the gathering of all the information as Skrinjar et al. (2008) exposed from previous findings "It is also important to involve qualitative indicators, such as customer service and satisfaction, product quality, learning and innovation" as they are the key asset to the improvement of our strategy. The numerical figures will only be a proof in order to push and confirmed our reasoning. They are essential if followed by an explanation that the non-financial measure is able to provide. [...]
[...] [Online] pp. 622-630. [viewed 1 April 2020]. Available from: https://ieeexplore.ieee.org/abstract/document/654823) Meyer, M Rethinking Performance Measurement. 1[st] ed. Cambridge: Cambridge University Press. Miller, A. et al Financial performance patterns of new corporate ventures: an alternative to traditional measures. Journal of Business Venturing, [Online] pp. 287-300. [viewed 22 March 2020]. Available from: https://www.sciencedirect.com/science/article/pii/0883902688900109 Miller, R. et al Followership effectiveness: an extension of Fiedler's contingency model. Leadership & Organization Development Journal, [Online] pp. [...]
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