Ethics - Business - YourFace - Ethical obligations
Ethics is concerned with right and wrong in a particular society (Reamer, 2013). The definition means there are different definitions of ethics depending on the society. For example, there are assessments based on the intention of actions as well as on the outcomes of the actions. For example, in the case of YourFace, different approaches can be taken. One of the approaches would be to evaluate the action of selling private information for profits while the other approach would consider the effects of selling the information. For this paper, the utilitarian ethics will be used to evaluate the best way to alert users of YourFace that their private information is sold for profit.
This paper will assume the decision to sell the private information cannot be reversed because it considers the role of directing customer relations. The director of public services has ethical obligations towards the employer as well as to the customers. Therefore, the issue raises a conflict of interest because taking one side means taking unethical stands in the view of the other party.
According to utilitarian ethics, actions are assessed based on the outcomes of the particular actions. In addition, rules are assessed based on the relevance of the rules in the realization of the moral standards of the society (Reamer, 2013). For example, the popular saying about the means justifying the ends is based on the utilitarian perspective (Reamer, 2013).
[...] (2013). Social work values and ethics (Fourth ed.). Columbia: Columbia University Press. Sensen, O. (2013). Kant on moral autonomy. Cambridge [England: Cambridge University Press. [...]
[...] Therefore, using this theory, the whole process is unethical because its basis is not ethical. Kant's duty Ethics also emphasizes the role of internal motivation in ethics (Sensen, 2013). For example, in the argument proposed above (in terms of utility), the main motivation was to reduce anxiety in the clients because the violation of privacy is acknowledged. Therefore, the arguments are made, and justified, for the sake of the company and customer satisfaction with the acknowledgement that there are genuine concerns. The internal motivation is, therefore, unethical and thus unacceptable in Kant's duty Ethics. [...]
[...] Rule utility evaluates the validity of existing rules based on their effects on the society as opposed to their intended effects (Reamer, 2013). The concept of utility actions will be applied because this paper is concerned with the effects of actions, or lack of actions and the ethical outcomes. An act utilitarian would advise the director of customer services to make a case to the customers that validates selling information and reduces their concerns because the decision has already been taken. [...]
[...] Therefore, people tend to show much concern for their privacy in the country. In fact, most of the people who do not subscribe to the social networking sites tend to cite privacy concerns as the driving forces behind their fears (Bivins, 2009). Therefore, alerting them that their private information is being released to people who pay well is bound to raise the alarm and even reduce the number of people subscribing to the sites. Therefore, in a utilitarian perspective, it is unethical to tell people about the ‘invasion' of their privacy because it is bound to minimize happiness and customer satisfaction among the clients. [...]
[...] Balance of Ethics and Privacy in business (YourFace) Balance of Ethics and Privacy in business (YourFace) Ethics is concerned with right and wrong in a particular society (Reamer, 2013). The definition means there are different definitions of ethics depending on the society. For example, there are assessments based on the intention of actions as well as on the outcomes of the actions. For example, in the case of YourFace, different approaches can be taken. One of the approaches would be to evaluate the action of selling private information for profits while the other approach would consider the effects of selling the information. [...]
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