Questions and Answers for my Interviews on the subject of Corporate Social Responsibility

Extract

[...] Do French consumers expect companies to have a CSR a policy? Yes, more and more. Who benefits from a company's CSR policy? All people in the company and the customer. How can a company measure the benefits of a CSR policy? For our company with customer increase, employee satisfaction and of course with a better turnover. What do you think of when you hear the words: "Economic, Social, and environmental impact and Human Rights"? I think directly "corporate social responsibility". Do companies have a legal obligation to respect the environment? [...]

[...] Questions and Answers for my Interviews on the subject of Corporate Social Responsibility Does your company have a CSR policy? If it doesn't are there any plans to implement one? Yes, we have a discreet CRS policy, we try. How do you start to develop a CSR policy? For starters, with better salaries and conditions of work for employees compared to other hotels. Do you think having a CSR policy is only appropriate for large companies or whether small and medium sized businesses can also implement a CSR policy? [...]

[...] It's sad but no, I don't think. Do you think a company can grow and respect the environment at the same time? Yes I think it's possible. Does having a CSR policy have an impact on recruitment? Of course, we have more job demands so more choice and more motivated and qualified staff. Summarise your interviewee's point of view on CSR. Do you agree or disagree with their opinion (give reasons and evidence for your answer)? Will CSR become more or less important in the future? [...]

[...] One of the problems of CSR is indeed that a lot of people do not know what it is. If it is discreet, does it mean that there is a possibility or a risk that employees do not realize what they are entitled to or what can be improved in the business. In my opinion, it is necessary to pay extra attention to CSR for ethical and legal reasons, and to be transparent about what it entails. Managing a business must reflect the changes happening in society and a general strive for better living conditions, respectful of one's moral and material well-being as well as of the environment. [...]

[...] It makes for overall better working conditions for everyone involved in the business, in this instance an hotel, as it is of paramount importance in the customer experience. Customer satisfaction is indeed what makes a business work in the long term, even more so at a time when internet reviews are so readily available for everyone to write or to browse. To implement a good CSR policy is, to begin with, to provide employees with salaries consistent with their skills and the amount of work that they do, social legislation and the cost of living. [...]