We focus on outsourcing with special reference to services in India. Following the effects of globalization of the economy and the international concurrence that follow, many companies are trying to stay competitive. Technological progresses in telecommunications offered possibilities to delegate non core operations or jobs to external companies. This is called outsourcing. The term "outsourcing" was created artificially and derives from the expression "Outside Resource Using". In order to cut costs, outsourced activities get transferred to low cost countries. This is called offshore outsourcing. Offshoring has become an increasingly good option for companies looking to improve their operational efficiencies and business performance, especially in services. Therefore, offshoring of Business Process Operations has seen a phenomenal growth during the last four years. In an offshore BPO, business processes are performed in one country and the output of this work is used in another.
[...] Figure Humor picture, Breen, S. ,Grande Avenue, UFS Inc. Numerous Indians having studied in the US cannot stay much longer after their graduation, because American visa regulations only allow them to stay for a short period of time. Even though, many of them returned to the USA in order to work legally in American companies, but for Indian outsourcers. Because of certain US laws those companies could ironically hire those Indian employees by abusing legislation. According to Business Week On-line, thousands of jobs are outsourced. [...]
[...] Outsourcing which special reference to services in India Table of Contents Glossary Introduction Offshore outsourcing: a fast increasing process 1. History of outsourcing 2. Technologies made offshore services easiest 3. Offshoring: an economic imperative 2. Typical outsourced offshoring activities are services 2.1 Call centres 2.2 Computing services 2.3 Financial analyses: accounting 3. India: the first outsourcing place in the world 1. Advantages of an outsourced plan in India * India: most favoured destinations for foreign IT-Investments 3.2 The IT outsourcing in India: a success story Bangalore and the outsourcing success of the Tata group * Perspectives for India 1. [...]
[...] Periodicals/Technical Journals Economist (Nov 2004), A world of work Forrester Research (2004), forecasts of service jobs going offshore by 2015 Hamel, G. and Prahalad, C. K. (1990), The Core Competence of the Corporation, Harvard Business Review Contacts New Indian Business Centre, Stuttgart Websites http://en.wikipedia.org/wiki/India#External_links. Accessed http://en.wikipedia.org/wiki/Offshoring. accessed http://news.com.com/Indias+renaissance+Move+over,+China/2009-1041_3- 5751994.html http://www.ahk.de/bueros/i/indien/index.php http://www.amcham.com.pl/ai_01_2005_6.phtml http://www.bangaloreit.in/karitesbpo.html http://www.bpo.nasscom.org/artdisplay.aspx?art_id=2541&cat_id= http://www.bpo.nasscom.org/artdisplay.aspx?art_id=4328&cat_id= http://www.businessweek.com/careers/content/mar2003/ca2003036_6655.htm http://www.cio.com/archive/090103/money.html http://www.deccanherald.com/deccanherald/nov152005/update.asp http://www.frontlineonnet.com/fl2105/stories/20040312002205400.htm http://www.globalizationinstitute.org/outsourcing http://www.indiainbusiness.nic.in/india-profile/ser-infotech.htm http://www.mit.gov.in/dbid/eproduction.asp http://www.nasscom.org/ http://www.nasscom.org/bponewsline/Oct05/Policy.pdf http://www.offshoreoutsourcingworld.com/blog/_archives/2005/11/13/1385731.ht ml http://www.silicon.com/research/specialreports/offshoring/0,3800003026,39123 944,00.htm http://yourjobisgoingtoindia.com/ Figures Fig. Demand and supply of US Labor in 2010, Evalueserve- Nasscom report Fig. [...]
[...] The companies using such IT contractors are Siemens, Dell Computer, General Electrics, Bank of America and Merrill Lynch. * The shortage of IT Indian workers Indian CEOs warn of some narrowing bottleneck. The western demand is so high that executive Indians seem to be worried about their incapacity to fulfil this demand. Corresponding to the head of the IT trade body Nasscom, outsourcing areas won't be able to face this challenge if they don't modify their education system in favour of skilled IT workers. [...]
[...] The time shift difference forces foreign workers to work during the night in order to satisfy customers abroad and that affects the productivity of some workers. * is The suffering of the US IT sector Recently, three million US software programmers realised that their employment paradise disappeared, because Indian programmers do the same work for one fifth of their salary. US software developers "are competing with everyone else in the world that has a says Robert R. Bishop, Chief Executive of computer producer Silicon Graphics Incorporation. Consequently, US students stopped studying computer science and focusing on business, because they feel the trend. [...]
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