TOTAL, the international group known worldwide, works above all, in the energy industries and also a little bit in the chemical industry. TOTAL group was created in 2003, after several mergers but it has some origin from 1923. It is a limited company. Today TOTAL is not only a multinational company but also the "fourth largest publicly- traded integrated oil and gas company" in the world (TOTAL Corporate Social Responsibility Report 2006). Its main mission is "to meet humankind's long-term energy needs" in creating value. Its mains activities are in the oil and gas but it is also a major element in chemical industry (TOTAL Corporate Social Responsibility Report 2006). TOTAL is present in 130 countries; it produces oil and gas in 30 countries and it employees in total about 95,000 persons. Its turnover is about 153,8 billion Euro in 2007.
[...] TOTAL targeted to decrease its rate of workplace of accident of 10% and finally they reduced it of to 19% in one year! TOTAL is said to to be in the top five among oil firms! In order to obtain this good result, TOTAL organizes discussion sessions with the staff about one particularly subject such as machinery and pedestrian paths. They also try to increase the risk awareness, for example they stick magnetic where one accident has already happened. It is really simple but it looks efficient and costs almost nothing for the firm. [...]
[...] Three points are the key issues of this approach: to sensitize the staff, to evaluate the ethical performance of the company and to get help from the Ethical Committee for the staff in case of ethical problems Analysis of TOTAL's corporate social report a. Key issues of concern to the company i. Ethical commitments TOTAL has three main commitments about ethics. The first one is not only to educate all their employees and partners about ethics but also to ensure the proper application of the Code of Conduct. [...]
[...] TOTAL employed special staff to clean the site one month ago, apparently this work will be done during the 6 next months Company responses For the environment TOTAL presents itself as a responsible firm which assumes its environmental responsibilities and as an active firm in protection of the environment and its development. Let us remember its commitments about this area: “strengthen the environmental management system, manage greenhouse gas emissions, protect air quality, protect water quality, remediate soil and finally maintain biodiversity. [...]
[...] According to TOTAL website the stakeholders are: 95,070 employees (included 70,098 employee shareholders) Around 570,000 individual shareholders Nearly 50,000 active suppliers More than 130 host countries and communities near TOTAL sites. Customers, both consumers (automotive fuel, lubricants, LPG, chemicals, etc.) and industrial customers (oil and gas, automotive fuel, natural gas, LNG, power, chemicals, etc.). NGOs and institutions: more than 2,500 community actions identified in 2005, deployed in partnership with local authorities. Impact on the stakeholders: TOTAL being an energy company i.e. [...]
[...] The third one is to increase the transportation safety and promote road safety thanks to transportation risk analyses and the will to “deploy and assess carrier safety management systems” (TOTAL Corporate Social Responsibility Report 2006). iii. Health commitments Health commitments are quite simple: prevent health risks and assure the good health for their employees. TOTAL organizes some prevention trainings about obesity or AIDS for example; it is also a partner of Institut Pasteur. iv. Environment commitments Environment commitments are large and diverse. [...]
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