Electronic commerce has emerged with the development of the new information and communication technologies, the Internet and the World Wide Web. This paper addresses the theoretical issue of the electronic commerce by introducing the main theoretical issues and summarizing the few literary sources on electronic commerce. This student dissertation also addresses the development and the growth of the electronic commerce in the total turnover of the 27 EU countries.
The author of this work analysis both primary and secondary sources in order the current problems of the sector to be assessed and their possible solutions to be suggested. The paper tries to tackle serious problems like security, privacy and consumer protection. The everyday lives of the last few generations have been dramatically changed by the emergence of the new information and communication technologies. The Internet and the World Wide Web have changed our social, economic and even political world.
The potential of the Internet and the World Wide Web has been recognized not only for communicational purposes but for the purposes of commerce as well. Today, we are living in a new and sophisticated economy – the information economy.
Key words: electronic commerce, e-commerce, security, privacy, consumer protection, European Union, EU, Premier Tours Ltd., Bulgaria
[...] Table No Demographic, economic and Internet-related profile of Korea, Turkey and the USA Categories Items Korea Turkey USA Protestant (mostly Protestant GNI per capita Internet Internet Usage online in past Commerce Purchasing on the Internet Source: Hwang et al The electronic commerce in European Union has developed after the increase of the penetration of the Internet[1]. The number of online purchases has been increasing steadily since 2002[2]. A research conducted by the EuroBarometer shows that one-third of the consumers in the entire Union had made an online purchase (EU Business, 2008). [...]
[...] Thus, the secondary sources encompass recent data about electronic commerce (articles, statistics, etc.), which will contribute to the complete and unbiased assessment of e-commerce in the European Union. Customers' opinions were collected via e-mailed questionnaire, which consists of 10 questions, concerning their opinions and attitudes towards commerce. The questionnaire reveals the demographic profiles of the polled (age, monthly income, etc.) and their concerns on the matters of electronic commerce questionnaires were e-mailed to randomly selected people from Bulgaria and 69 of them were returned to the sender, which makes the poll among customers valid for the purposes of the research. [...]
[...] This paper will address the problems of electronic commerce in the European Union and their possible solution. The sampling frame of this student dissertation includes the results of a survey, conducted for the purposes of this dissertation, and the case study of a web-based company, located in one of the Member States of the EU. The outcomes of this primary research will be interpreted and analyzed in the context of the secondary data collected by the author RATIONALE A AND RESEARCH QUESTIONS The purpose of this research is to assess the social and economical significance of electronic commerce in the context of the European region. [...]
[...] Are all the optional price supplements of the flight offered on an "opt in basis" without the need for the consumer to remove a tick from any box to opt-out? (article 23 Air Services Regulation) 3. Where tickets are described and sold as free by air carriers, does this mean that consumers do not have to pay anything other than the unavoidable cost of responding to the offer or paying for the delivery or collection of the ticket? (Annex point 20, UCP Directive) (This also applies to frequent flyer programmes) Where tickets are described as free by air carriers but purchased through a distinct intermediary, does this mean that consumers do not have to pay anything other than the unavoidable cost of responding to the offer, the paying for the delivery or collection of the ticket, or the charges for the distinct intermediary's services ? [...]
[...] The sellers seem to have complied with consumer protection rules (see Appendix No.2) and the vicious practice has ended[15] ANALYSIS Over the last decade electronic commerce has become the fastest developing sectors of trade in the European Union. One of the main causes for this wide spread is the fast penetration of the Internet and the introduction of affordable Internet services in the Member States. Table No summarizes the overall penetration of the Internet in all 27 Member States until September 2009. [...]
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