Six Sigma can be used to create a brand new business process from ground up. Six Sigma strives for perfection. It allows for only 3.4 defects per million opportunities for each product or service transaction. Six Sigma relies heavily on statistical techniques to reduce defects and measure quality. Six Sigma experts (Green Belts and Black Belts) evaluate a business process and determine ways to improve upon the existing process. Six Sigma incorporates the basic principles and techniques used in Business, Statistics, and Engineering. These three form the core elements of Six Sigma. Six Sigma improves the process performance, decreases variation and maintains consistent quality of the process output. This leads to defect reduction and improvement in profits, product quality and customer satisfaction. Six Sigma methodology is also used in many Business Process Management initiatives these days. These Business Process Management initiatives are not necessarily related to manufacturing. Many of the BPM's that use Six Sigma in today's world include call centers, customer support, supply chain management and project management. Indian companies are feeling the increasing strain of the rapidly shrinking global village. If they are to compete, a reliance on low cost leverage is no longer enough to remain competitive. A growing number of organizations within India are now discovering that Six Sigma is the powerful catalyst needed to successfully combine higher quality and substantial cost savings to achieve a breakthrough.
[...] All improvement ideas are likely to be credited to six sigma regardless of the approach actually used The Six Sigma Engineering Organization: Here, the attempt is to develop skills in the Engineering functions. The project objectives are usually based on new products, product changes or problem solving. One of the advantages is the relatively higher level of educational and technical background of the individuals that enables them to learn at a faster pace. On the other hand, individuals from other functions do not appreciate the efforts in absence of the awareness of the techniques Strategic selection of six sigma projects: The senior management sometimes feels that the current quality processes are generally working well to achieve the overall strategic plan. [...]
[...] Listing out all these benefits clearly shows the potential impact that the six sigma process can have on any organization. The question is that how does one achieve six sigma. I will throw some light on that part of it in the application section of this project from my understanding on how to achieve six sigma. Just to conclude on why I chose this topic for my project on quality control I would like to say that six sigma can achieve in the following success factors: Cost reduction Productivity improvement Market share growth Customer retention Cycle time retention Defect reduction Culture change Product/service development Generates sustained success Sets a performance goal for everyone Enhances value to customers Accelerates the rate of improvement Promotes learning and “cross-pollination” Executes strategic change LIMITATIONS /BOTTLENECKS OF SIX SIGMA 1. [...]
[...] An important consideration throughout all the Six Sigma steps is to distinguish which process sub steps significantly contribute to the end result. The defect rate of the process, service or final product is likely more sensitive to some factors than others. The analysis phase of Six Sigma can help identify the extent of improvement needed in each sub step in order to achieve the target in the final product. It is important to remain mindful that six-sigma performance (in terms of the ppm metric) is not required for every aspect of every process, product and service. [...]
[...] One point to remember is that you will be best trained by a Six Sigma practitioner (Black Belt or Master Black Belt) rather than an academic who will teach you only theory. A typical Black Belt training program is spread over 4-5 months, and a Black Belt will need to complete two projects before s/he is certified (which will typically take longer than 6 months). A Green Belt training program is spread over 4 months and requires one project for certification. [...]
[...] After Six Sigma has been in place for three or more years, the number of former Black Belts tends to be about the same as the number of active Black Belts. Training and Development Performance management systems. OUR SUGGESTION Critical Success Factors Senior Leadership: Mobilize for change Provide Strategic vision and purpose Be actively involved at every stage Ownership: Incentives for change Ensure process user participate in redesign and accept need for change (forcing factor) Publicly reward enthusiastic participation Business Focus: Customers and Products Set clear Objectives Measure value in outcomes rather than inputs Action: Change How People Think and Work Recognize and overcome the barriers to change Employ effective human resource strategies In Manufacturing CROMPTON GREAVES Overview: At Crompton Greaves there is always a passion for quality. [...]
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