Abstract
H1 a: There will be a significant relationship between the level of psychological empowerment and job satisfaction.
H1 b: There will be a significant relationship between job satisfaction and dimensions of psychological empowerment.
H2: There will be a significant difference between the level of psychological empowerment of different airlines/sectors.
H3: There will be a significant difference between job satisfaction of different airlines/sectors.
Contents
- Introduction: Demands of globalized economy
- Empowerment: The proposed Panacea
- Mechanistic and organic mode of empowerment
- Psychological empowerment
- Dimensions of PE
- Meaning
- Competence
- Self-determination
- Impact
- Job satisfaction
- Service quality
- Job satisfaction and service quality
- Hypotheses
- Model
- Methodology
- Correlation of psychological empowerment and job satisfaction for the airline sector
- Correlation between job satisfaction and the various dimensions of psychological empowerment for the airline sector
- Results for stepwise regression analysis for job satisfaction and dimensions of psychological empowerment
- Post-hoc comparison (Tukey) of means of psychological empowerment for the various airlines
- Correlation of service quality with referral for customers of the airline sector
- Correlation between dimensions of examination excellence and reuse among the clients of the airline sector
- Results for stepwise regression analysis for reuse and 5 dimensions of service quality for airline sector
- Conclusion
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