What are the impacts of advanced supplier quality assurance implementation on automotive lighting overall business performance?

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What are the impacts of advanced supplier quality assurance implementation on automotive lighting overall business performance?

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Abstract

Innovative company of automotive lighting industry, automotive lighting (AL), daily develops strategies which play a leading role in insuring its competitiveness. For this reason, AL's purchasing division targets to reach Purchasing Excellence. To assure this target, AL's purchasing division makes Quality Management and Supplier Development its main priority. SQA resources are integrated into purchasing teams to manage the deployment of AL's SQA procedure, called ASQA. Involved in ASQA establishment, my main question is, 'what are the impacts of ASQA on AL OBP? From a corporate approach, I will evaluate if ASQA implementation brings the expected increase of efficiency, profits, quality, reactivity, and customer satisfaction.

Literature review
1. Introduction to supplier quality assurance
2. Supplier quality assurance literature analysis
3. Proposal of a theoretical supplier quality assurance/overall eusiness performance model
4. Conclusion of literature review
Advanced supplier quality assurance and automotive lighting overall business performance
1. Advanced supplier quality assurance
2. Impacts of advanced supplier quality assurance implementation on AL overall business performance
Proposals - automotive lighting overall business performance evaluation tool

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[...] Co-operation: It refers to situations in which firms work together to achieve mutual goals. [...]

[...] Logo AL ASQA B. Phase Supplier Selection a. Target AL desires to implement ASQA in order to reach Purchasing Excellence. So then ASQA procedure targets AL to: • Work with suppliers from AL official panel composed of evaluated suppliers; • Identify and submit all requirements to AL suppliers; • Award new businesses to suppliers able to fulfill whole of AL requirements. b. Step Supplier Evaluation To enter AL official panel, suppliers must receive a positive output of the Supplier Evaluation step. [...]

[...] Supplier Control • Agree with Purchasing and SQA divisions on a Buyer's power indicator, highlighting the influence of ASQA. Product Quality • Insure a follow-up of customer and AL claims for each supplier. SCM Efficiency • Refer to OSP follow-up • Agree on an indicator for SQA procedure deployment at suppliers (from 1st rand to 3rd rank) • Agree with engineering on an indicator to quantify the cost of modifications saved by ASQA • Use PPM & Incidents AL Reporting Tool to follow NQC recovery, insure a comparison from one year to another • Refer to Buyer's power indicator to estimate negotiation savings due to ASQA Customer Satisfaction • Refer to Product Quality indicator QMS Efficiency • Measure the percentage of suppliers having integrating AL Official Panel through ASQA procedure • For each AL plant, quantify the averaged number of suppliers & components per SDE and SQE • Follow the annual number of Lesson Learned meetings done with suppliers, for each AL plant OSP Savings Structuring AL OBP Evaluation Tool on the above indicators and using PPM & Incidents AL Reporting Tool, AL will be able to determine the impacts of ASQA implementation on its OBP. [...]

[...] What are the impacts of advanced supplier quality assurance implementation on automotive lighting overall business performance? What are the impacts of Advanced SQA implementation on AL OBP? Glossary AL: Automotive Lighting; ASQA: Advanced Supplier Quality Assurance; CPI: Continuous Performance Improvement; IS: Initial Samples; ISCR: Initial Samples Control Report; MM: Magneti Marelli; NQC: Non Quality Costs; OBP: Overall Business Performance; OSP: Overall Supplier Performance; PA and Process-Audit and Run@Rate; PPA: Pre-Process Audit; PQA: Product Quality Assurance; QAF: Quality Assurance File; QMS: Quality Management System; RF: Requirements File; RFQ: Request For Quotation; SCM: Supply Chain Management; SDE: Supplier Development Engineer; SOP: Start Of Production; SPM: Special Period Monitoring; SQA: Supplier Quality Assurance; SQE: Supplier Quality Engineer; SRE: Supplier Risk Evaluation; YTD: Year To Date What are the impacts of Advanced SQA implementation on AL OBP? [...]

[...] Appendixes 33 What are the impacts of Advanced SQA implementation on AL OBP? Appendix n°1: Nissan SQA “a good supplier is one that has the technology to make the product to the required quality, has the capacity to make the quantities needed, and can run the business well enough to make a profit and sell a product competitively, at the required time delivery”. To give an example of the importance of SQA into an Automotive Industry Organization, hereunder is introduced the Management System of Nissan16: • The ability to consistently source precision-built components defines the quality of the car “A car is complex product made up of a huge number of components—as many as ten thousand of them. [...]

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