Subway - Business - Communication
The world has evolved to a state where businesses have to utilize a variety of strategies in order to be successful. Furthermore, this evolution has also resulted in extreme competition among players in the business environment. In this subway restaurant, such competition requires a manager with good leadership qualities as well as adequate experience. The fact that the business continues to run shows that the CEO has such qualities. Let me describe these qualities.
First, the CEO has a vision. He can look into the future. Since the world keeps on changing, good vision enables the CEO to predict future changes and formulate effective survival strategies for his company. The restaurant's CEO has a clear idea of where his business is going and its goals to its customers. He ensures that the menu is regularly updated whenever a new dish is created. Furthermore, the restaurant is renovated after every two years with a complete change in painting and setting.
This makes the restaurant to look appealing to the customers. Moreover, it also ensures that old customers do not get bored to the same setting. In fact, research shows that such modifications motivate customers to bring in friends and other associates when they return. This quality separates the CEO from other managers in competing restaurants within the subway. In other words, I think it transforms him from a transactional CEO into a transformational and special leader. While a normal CEO ensures that the job is done, special leaders involve their customers' and employees' emotions.
[...] Another value is the focus. Good leaders always concentrate their efforts on the needs of their organization and the situation. This enables the CEO to focus on returns, on what he must achieve, on what others should achieve, and on what the company as a whole should achieve. In addition, the CEO also focuses on his own strengths and that of others. For instance, an employee with good communication skills and charisma is always left in charge of dealing with customer complaints and things of the like. [...]
[...] The subway is visited by different people on a daily basis. Hence, the CEO has to formulate the most appropriate course of action with regard to such situational variables. For instance, in this situation where the CEO is the most experienced and knowledgeable member in the workplace, an authoritarian leadership style is most appropriate. This ensures that the CEO has the ability to give orders to his subordinates without controversy. In other words, the CEO has complete control of the functioning of the restaurant. [...]
[...] The restaurant's CEO has a clear idea of where his business is going and its goals to its customers. He ensures that the menu is regularly updated whenever a new dish is created. Furthermore, the restaurant is renovated after every two years with a complete change in painting and setting. This makes the restaurant to look appealing to the customers. Moreover, it also ensures that old customers do not get bored to the same setting. In fact, research shows that such modifications motivate customers to bring in friends and other associates when they return. [...]
[...] This quality separates the CEO from other managers in competing restaurants within the subway. In other words, I think it transforms him from a transactional CEO into a transformational and special leader. While a normal CEO ensures that the job is done, special leaders involve their customers' and employees' emotions. The CEO also shows courage. Leadership specialists argue that courage is the foremost of the qualities of a great leader. This is because all other virtues depend upon it. The CEO's courage ensures that he tackles every risk and challenge that stands in the way of achievement of the restaurant's objectives. [...]
[...] Humility does not mean that the CEO is unsure if himself. It shows that he has the self awareness and self confidence to identify the value and opinion of others whithout feeling vulnerable. When the CEO is wrong in some instance, he admits it knowing that he may not have all the solutions. This shows that the CEO gives credit where it is due. It enforces respect within the restaurant's staff for fluidity in workability and customer reception. According to research, humility ensures that leaders get the results they are looking for. [...]
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